Almost forgot; I also had a transfer case issue where there were some weird clunks during slow acceleration in 1st and 2nd gear.

AND finally... engine mounts were replaced.

 

I know this is an old thread and not really specifically about this, but I am seeming to have the same problem. Did it clunk multiple times like it was happening as something was rotating? If so, what was the fix? I am not looking forward to bringing it in for this. I still have drive train warranty for another 10k, but my Jeep is lowered and I'm sure that would void it if they asked. Plus I can't really be without my car for any time.

Thanks in advance.

 

My 17' developed a clunk downshifting from 6th to 5th after about the first 500 miles. We're chasing that now. But other than that, I have had no issues with it. However, its only got 2K miles on it.

 

Any updates?

 

I drove mine for almost 2 years, 2014, and had almost nothing other than a couple bug right after I bought it. I do know some of the early 2014 and older have had some interior issues, I'm glad I didn't have any of those.

To be honest, if you are disenchanted with it, I would sell it or trade it before you put more miles on it and there is another service year under its belt. Since you asked the question, you are probably leaning that direction. It appears that some of the new builds are a bit better, but keep in mind, in general when things are good people don't report anything, so you only hear about the issues, not the other 90% off the line that have been great for their owners. If you bought yours with a lot of miles, perhaps the previous owner just beat the hell of out it.

So if you are really in love with the SRT Jeep, and why wouldn't you be, but sort of disenchanted with this particular one because of issues, the 2016-2017 models with very low miles are coming down a bit and have a few extra bells and whistles.....just saying.

The other way to look at this is, you have the warranty, and you've already made the investment. The Jeep actually holds its resale pretty good. I traded mine in just under 2 years and got what I owed for it. If you have a good interest rate and or have it paid for, you've worked out the bugs? If you didn't get the best of loans, and have a higher % rate, then I'd lean towards trading it in, before you get over 80k miles, that is unless paying for it is already a stretch from a budget standpoint.

I've always stretched myself out because of an irrational love of fast, fancy cars, so my perception of what is affordable is skewed some, but I still try to pay attention to prices and values to make sure when the particular vehicle I'm in starts to take a market dive, I get out of it quick.

Good luck

 

Just got an update from the dealer.
The check engine light came on because the lifters were supposedly bad.
Now I spoke to my advisor today and he says the entire engine needs to be replaced because of some spun thingy somewhere.
I kind of dazed once he said the engine needed to be replaced.

Luckily it's covered under warranty but I think I'll be trading this one in on a newer model. I must have gotten a lemon that took 75k miles to fall apart.

 

I have heard about this before from my friend who works at the dealer. I will say most of the 6.4s with a lifter issue usually don't last as long as yours did. I would however count your blessings because they are replacing the engine, most of the time they throw a cam and lifters in it and give it back.

 

if you get a new engine out of the deal, it may be worth keeping. However if you are disenchanted with it then trading it in is an option if they give you enough on it.
In my opinion, the quality control issues exist throughout the vehicle lineup from FCA (this is based off of seeing what other people have experienced from jeeps to dodge demons). You may get a new one and have other issues and or more issues that can be a turn off to spending that much on a vehicle. FCA is a pos company that has no idea on providing customer service and or a consistent quality product on their high end vehicles. We like our jeep but the issues we have had with it should not happen to a vehicle at this cost and so early in its lifespan. Plus, the lack of customer service at the dealership level and at SRT premium care is despicable and frustrating to experience. Its been a big turn off to us in ever considering another vehicle from them in the future.

 

Another update,

Chrysler came back and doesn't want to honor the warranty.
I had a Diablosport intune programmed on the car for a few thousand miles to take advantage of the CAI. I disabled the tune and loaded the defaults after a few thousand miles because I didn't really see a difference.

Now they are saying the mileage is off on my car so they won't honor the warranty.

So I'm not sure where to go now. I thought tuning the car was a safe option since it won't void the warranty and now I have an issue.

Maybe DiabloSport has some comments on this?

 

How is the mileage "off" ???????????????????

 

wow...what a mess. subscribed cause I've had a lot of issues with my 2014 too!

 

They said something about the PCM reading 60k miles when the odometer says 70k but I have 76k currently on the odometer.
Other than that I have no clue and getting my service advisor from the dealer on the phone is difficult. I did have 60k on the odometer when I installed the tune though (DiabloSport Intune i2) so that is interesting.

 

Manager of the service department called.

Powertrain warranty department says the mileage is off by 15k which is coincidentally the exact mileage I drove since I first installed the tuner back in January. So something with the tuner modified something even though DiabloSport insists that their InTunei2 cannot do such a thing.

The crankshaft was replaced, lifters were replaced, then they removed the pan and it was full of oil. They mentioned that the there was a spun bearing on cylinder 1 (I'm trying to remember everything that was said on the phone). And that they can't get any oil pressure. They also mentioned that things cannot be lined up properly without an intact bearing.

They are also cancelling the rest of my powertrain warranty (14k miles left).

So now I need to replace the engine and I will have to pay for it.

I've read many places that a tune will not void the warranty (which is why I did it) but here we are. This appears to be such a small occurrence that there doesn't seem to be any lawyers that specialize in this area other than lemon law (which won't apply).

I may have to just replace the engine and drive the car until it's dead.

 

a tunner cannot change mileage, did you admit to installing a tuner? Did you call the BAR?

 

Jesus H...Sorry to hear all that. What a nightmare. Don't understand how they're getting a different mileage reading. Never even heard of such a thing. And so what about the tune, how would that be the culprit? A spun bearing or whatever it is, can't be caused from just a tune and intake, assuming that's all it was? That's a weak excuse. Not how you're going to gain future customers, Chrysler. I'd be raising hell.

I have an aftermarket bumper to bumper up to 74k on my '14 with currently 45k on it. Suffice it to say, I won't be owning mine one mile past that warranty.

How much does a new engine even cost?

 

A Hemi 6.4L engine to replace my own will probably be about 8k - 10k installed; a brand new one from the dealership will be 12k but it comes with a 3 yr warranty.
I'm trying to fine a used engine as well.
The tune did not cause the problem; I've had problems with my car since day 1. I think the engine blew itself apart because of the stupid 2015 transmission update they did that caused harsh shifts.

 

Now the dealership wants me to pay 5k for the engine work they did under warranty while trying to figure out the issue before Chrysler voided my powertrain warranty. I never signed any forms or authorized the work since they said it was being done under warranty.
Just Amazing.

Oh a separate note; I spoke with Scott from American Muscle Performance in Ft Lauderdale and he is amazing. He is going to help me try to salvage my engine and probably do a few upgrades once I can get it out of the dealership. Maybe my engine doesn't need a complete replacement after all. We'll see.

 

Car is out of the dealership; they were very apologetic. Half the engine was in the cargo area. Time for a rebuild. Will be lurking in the performance upgrade thread.

 

Normally, tuning your engine voids powertrain warranty. And dealers/manufacturers do search for tuner detection codes. What they can’t do is void a warranty for an aftermarket part/upgrade that isn’t related to the problem.

 

Tuning ALWAYS voids your warranty if the manufacturer verifies that the PCM has been tampered with. Something they don't look. When you're engine blows they look. Considering the issues the Diablo has caused with codes since the 392 came out, its certainly possible, though not likely that it contributed to the problem. The proof is in the pudding, and they either verified or you told them it was tuned, which given them the perfect excuse to deny warranty claims.

The Magnussen act or whatever it is, deals with the legality of the manufacturer to void your warranty in a case where what was modified isn't related to the issue. This could be something like you put on non OEM wheels, brake pads, rotors, and they can't void your warranty when you have a problem with the engine. They could however deny warranty coverage on your braking system. In the end you would still have to take them to task on any issue. Maybe you could use this logic to fight the warranty denial, but you're still going to have to go through a long process to get warranty coverage if a manufacturer decides to screw you.

Any modification that changes timing, fuel input, general tuning, air intake, exhaust, could arguably contribute to a code, engine malfunction and eventually a voided power train warranty. You have to pay to play.

 

Thanks for the input. I have my car with American Muscle Performance looking into rebuilding the engine with Demon or Modern Muscle and one other shop. This will give me the opportunity to put in forged internals and upgrade the engine for a supercharger. If I'm already going to rebuild the engine, might as well do something different from stock.
I was considering getting a different car but there's nothing on the road like the Jeep SRT.

 

Did you have to pay the dealer for the work they did? Im fighting the same type of issue. Was told that its covered under warranty. Jeep denied paying so the dealer stuck me with $6k for work they did. Im currently trying to get this resolved. As I did ok any work outside of warranty work.

 

I got a call from my dealer at that time and they said, "So we're pretty sorry about this issue but we did do a lot of engine work that we now won't be paid for, so you'll have to take care of that." To which I replied, "Sure no problem at all, do you have the paper I signed that authorized the work and the agreed upon estimate?"
After that there was no fight. They tossed half my engine in the cargo area (they put down some cardboard surprisingly) and I had the car towed.
From what I understand, there has to be a signed written estimate prior to work being performed. You can't just okay work outside of warranty without a written estimate. I'm not a lawyer but I don't think any reasonable person would be okay with getting a $5k bill after okaying work outside of warranty when the only work performed was work that would be covered under warranty if it wasn't denied.

With my issue; I've decided to save the 20k it would cost me to fight anything with a lawyer and just put that 20k into an engine build. Which happens to be a new block because the bearing snapped and warped the core.

 

That sucks for them, but honestly they should have had authorization for the warranty repair before the started tearing things apart. That and they probably were trying to charge 2x the hours in labor that anyone actually spent working on it. I wouldn't feel guilty about that at all. I would have done the exact same thing. If it was out of warranty, you probably wouldn't have taken it to them in the first place.

 

Thats exactly what I'm planning if the dealer cant get Jeep to pony up. I didn't sign anything agreeing to pay.

 

Carbon fibre trim separation

Carbon fibre trim separation and then some. Car out of warranty. FCA say they will cover 50% of part costs. My contribution = $9k

 

Hey everyone,

Always loved the Jeep SRT so finally got a 2014 SRT in January (14) brand new. It now has 75k miles on it.

Issues I've experienced (normal recalls and electrical re-flashing excluded):
Service adaptive dampening system: The first time was in 2014 when the wire was rubbing and they addressed it
Service adaptive dampening system: 2017, shock was leaking
Coolant leak
Transmission in track mode turned to shit after an update; harsh shifting (bucks like a mule) from 1st to 2nd. Less noticeable from 2nd to 3rd. I can replicate this in sport mode at full throttle in 1st and shifting early manually with paddles. Possible issue in track mode (auto shifting) where shifts are too early. Service cannot repair so i don't drive in track mode.

Carbon fiber trim at glove box and front passenger door repaired under warranty.
Carbon fiber trim by steering wheel repaired after factory warranty but only paid labor and dealership picked up parts cost. They also re-glued the driver side door separation since it was out of factory warranty.
Carbon fiber trim at glove box separated again but was repaired again at no charge.
Dash leather separating/lifting/shrinking (probably from sunlight, I'm in Miami and no garage or car cover)

Tensioner belt repaired
Exhaust baffles repaired
Random electrical repair

Now last week it took a split second longer to start the car and had some time to go to the dealer to get this looked at. I was on the way to bring it in and on the highway while driving 75mph I floor it to get in front of a car and change lanes and the engine sounds weird, I hear a chime, and the back end of my car start to shudder like I'm driving over speed bumps. I let off the accelerator and cruise the rest of the way to the dealer.
So they change the battery and found that the starter is burnt out.

Now I'm just waiting to hear about what the issue is with the check engine light and the shudder I experienced on the highway.

So... I've had a lot of problems with my '14 but I have put a lot of miles on it.

Although I still love/hate this car, my best purchase to this day IS THE 100,000 MILE EXTENDED WARRANTY!
If I didn't have that warranty I would be almost 10k out of pocket by now.

Now that I have 25k and 1 year left on the warranty I'm thinking about getting rid of this car. The number of issues I've experienced is probably above average even for 75k miles. Plus the fact that they can't fix the track mode shifting issue is annoying; especially when it was perfect before an update.

How do the 2017's stack up? Have they worked out all the issues?

 

I have the same issue right now. Jeep has around 90k miles. I have a piston that is messed up. I had 5 year warranty. I brought it to the dealer and I was 25 days past the contract days of the first in service when the truck was originally sold. I’m the second owner. I took care of the truck. Regular oil changes under the required miles. Dealership said they can’t help. Chrysler looked into it and took a month to get back to me. They said no to a warrantied engine. Now I’m up shits creek without a paddle. I’ve had this truck for 2 years. It’s been great. Except now I need a new engine or a new block. New engine is 16k installed in Canadian funds. looking for a mechanic performance shop right now. I live in Toronto if anyone has some connections.