[chris427]

Got my new Intune delivered today in the UK. Plugged it in and followed the screen prompts and went to tune the Jeep and it comes up with PCM calibration is not currently supported. What do i do with it now??

 

[cmn1]

Go to Diablosports website and post on their forum for quicker answers.

 

[chris427]

I have done so hope someone will get back to me.

 

[DemonPerformance]

Hey Chris, they may have to add your calibration into a new CROM for you. Don't worry bud, they can sort it out for you.

 

[ekaz]

Make sure your intune is updated as well

 

[chris427]

Intune is updated, first thing i did when it arrived.

 

[[email protected]]

Did it prompt you to do a calibration update?

 

[chris427]

How you getting on trying to sort my fix out Mike?
Chris (UK)

 

[[email protected]]

Looks like we JUST got it.

Apparently it was an issue with the calibration update file on our server.

It has been fixed, but I need to clear the updates and reset your tool, give us a call in the morning and we'll get it taken care of.

Thanks

 

[chris427]

That's good news Mike. I'll call you when i get home from work tomorrow 1800 hrs GMT which is about 12 noon your time so hopefully we'll get it sorted

 

[chris427]

Intune is all sorted, 93 tune installed until my CAI and Works stainless arrive Seems to pull a lot better from low revs and seamless power now all the way through, exhaust note seems deeper too?? happy days Thanks Tech guys for sorting it out for me in quick time, very impressed

 

[[email protected]]

Awesome.
it was an adventure for sure, glad you stuck it out, thanks for being patient!!

Enjoy!

 

[GlobeWarmer]

You guys are doing a great job, Mike; aside from an innovative new gadget, between dealing with members from multiple forums asking questions, performance shops, and all other consumers, you guys are doing an awesome job of providing solid customer service! :satan: :bigthumb:

 

[GonzozSRT8]

Had this issue as well, great customer service from Diablosport to help get it sorted out.

Thanks guys !!

 

[chris427]

Awesome.
it was an adventure for sure, glad you stuck it out, thanks for being patient!!

Enjoy!

Well worth the wait. Thanks to you and your team for sorting it out in super quick time. Tech service on the phone is superb and the remote computer control is just magnificent. Well done guys, great product and faultless support

 

[[email protected]]

You guys are doing a great job, Mike; aside from an innovative new gadget, between dealing with members from multiple forums asking questions, performance shops, and all other consumers, you guys are doing an awesome job of providing solid customer service! :satan: :bigthumb:

Thanks, it feels good to hear that, as we do strive to help

 

[Medic83]

Just got my Intune and having the same problem.

 

[chris427]

Go on the Diablosport forum and get hold of the tech team. It'll be sorted in next to no time.

 

[[email protected]]

Just got my Intune and having the same problem.

Please give us a call with the tool powered up in the truck, we'll get you sorted out.

Thanks

 

[Canadian SRT8]

Just got my Intune and having the same problem.

Did my Intune on Saturday no problems Getting the In car tune on Wednesday