I am so pissed off. I made an earlier post about my dealer trying to sell me a red srt8 since the black one I ordered still haven't came in. Well I decided to go down to the dealer on monday to take a look at the red one and to find out whats going on with the black one I ordered. Basically they were trying to sell me the red one and give me the typical BS about not knowing anything about the price protection and how these were selling over listing price. They mentioned that they just sold one for $5000 over. After persistently telling them I'm not interested and that I would wait for the black one, it turns out that the one they sold for $5000 over listing WAS MY CAR!!!!!! They claim that they called me and left a message and waited a week before selling my car to someone else. I never received any call from them and infact I've been tracking the production of my srt from the online tracking system. Ever since the tracking system shows that the jeep was being delivered to the dealer, I've been calling the dealer for 4 straight weeks, 4 times a weeks, and 2 times a day. Every time I called, they say someone will get back to me which they never do. I drive by the dealer a couple of times but never see any srt8s and figured they haven't received the delivery yet until early last week. Thats when a different salesperson finally calls me and tells me about the red one. While at the dealer I was yelling out of frustration. Decided to speak with a manager which was no help either. They refused to do anything about the price for the red one even though I pre-ordered 7 months ago, refused to acknowledge the price protection, and totally disregard the fact that I've been calling them constantly. I could have easily bought something else last year while the value of my trade was higher but they didn't care. They even had the nerves to tell me that they can try to trade the red one for a black one from another dealer but to do that, they have to drive the car there and but miles on it. What makes them think I would want to do business with them if I can just go to another dealer to purchase the car from there. After an hour, I decided to just leave and ask for my deposit back. Decided to search the inventory of other dealers and actually found one that was everything I wanted. Plus it was on the lot. Drove 30 minutes to that dealer and told them my situation. They were not able to do anything about the price but given my situation, they gave me a higher price for my trade in. So I will finally get my black srt8 this friday. So anyone who lives in bayside queens, and plans on purchasing any jeeps, dodge, or chryslers, stay away from them because they will totally screw you over. (not sure if I am allowed to name dealers but I'm sure you guys can figure it out).