I've had bad technical experiences with Geek Squad, but customer service has always been top notch. I will continue shopping there because the customer service I've received has only been great. An educated customer is a good customer.
Don't even get me started with Best Buy, They are definitely crooks, every time I've taken my computer there they have removed music, thank goodness I had everything saved on a external hard drive. The reward zone is a complete joke, spend $800 and get a $5 savings on your next purchase. I pray they are the next big corporation to go under
I don't have an MD or law degree, I have a bachelors in kicking ass and taking names
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Yeah the whole reward zone thing is pretty sad. Spend $2K a year and get a $35 gift card. Woo Hoo....
If you use a Best Buy credit card and select double your reward zone points rather than the usual 18 months no interest, you can rack some points up quickly.
I've earned a few hundred in gift cards over the last couple years not really trying. Example, I bought my SLR camera at Best Buy. It was roughly a $1200 purchase. I got $50 bucks back in reward zone points. About a 4% savings.
Granted Best Buy does appear be going downhill and I don't really go there much anymore myself. Never used the Geek Squad as I took A+ certification and others when I was in high school. I don't ever go in asking the associates for help, as I know more about the products I want than they do. I just go it to buy want I need and leave.
I don't ever go in asking the associates for help, as I know more about the products I want than they do. I just go it to buy want I need and leave.
It's not hard to play stump the best buy shop guy when a majority of the employees are making minimum wage if not a little more. A lot of the employees don't care or know anything about customer service. Most are high schoolers thinking they are cool for for working in a sub par electronics store
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