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  #11  
Old 11-27-2012, 06:42 AM
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meeper meeper is offline
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this is why i never pay anyone to fix anything i own... and never buy any extended warranties, computers are easy to work on
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  #12  
Old 11-27-2012, 06:47 AM
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Welcome to my world Harrison.

I fix personal equipment for my coworkers for around 10% of what the big box stores so called professionals try to charge.
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  #13  
Old 11-27-2012, 08:15 AM
Jack_Toepfer Jack_Toepfer is offline
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I've had bad technical experiences with Geek Squad, but customer service has always been top notch. I will continue shopping there because the customer service I've received has only been great. An educated customer is a good customer.
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  #14  
Old 11-27-2012, 08:17 AM
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Wow, that blows Harry! Go in there and keep that pimp hand strong.
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  #15  
Old 11-27-2012, 08:21 AM
Schwag One Schwag One is offline
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Don't even get me started with Best Buy, They are definitely crooks, every time I've taken my computer there they have removed music, thank goodness I had everything saved on a external hard drive. The reward zone is a complete joke, spend $800 and get a $5 savings on your next purchase. I pray they are the next big corporation to go under
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  #16  
Old 11-27-2012, 08:24 AM
Harrison@Stage6 Harrison@Stage6 is offline
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Yeah the whole reward zone thing is pretty sad. Spend $2K a year and get a $35 gift card. Woo Hoo....
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  #17  
Old 11-27-2012, 08:24 AM
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Best Buy FTMFL. I've had similar experiences with them, have since learned better.
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  #18  
Old 11-27-2012, 08:40 AM
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Mongoose9400 Mongoose9400 is offline
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Quote:
Originally Posted by Harrison@Stage6 View Post
Yeah the whole reward zone thing is pretty sad. Spend $2K a year and get a $35 gift card. Woo Hoo....
If you use a Best Buy credit card and select double your reward zone points rather than the usual 18 months no interest, you can rack some points up quickly.

I've earned a few hundred in gift cards over the last couple years not really trying. Example, I bought my SLR camera at Best Buy. It was roughly a $1200 purchase. I got $50 bucks back in reward zone points. About a 4% savings.

Granted Best Buy does appear be going downhill and I don't really go there much anymore myself. Never used the Geek Squad as I took A+ certification and others when I was in high school. I don't ever go in asking the associates for help, as I know more about the products I want than they do. I just go it to buy want I need and leave.


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  #19  
Old 11-27-2012, 08:50 AM
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i love the reward zone, im a premier silver member and get free shipping
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  #20  
Old 11-27-2012, 08:51 AM
Schwag One Schwag One is offline
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Originally Posted by Mongoose9400 View Post
I don't ever go in asking the associates for help, as I know more about the products I want than they do. I just go it to buy want I need and leave.
It's not hard to play stump the best buy shop guy when a majority of the employees are making minimum wage if not a little more. A lot of the employees don't care or know anything about customer service. Most are high schoolers thinking they are cool for for working in a sub par electronics store
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