The sales reps, and or managers are a bunch or idoits. I was at my local chrysler dealership two weeks taking my overland to get the oil changed and I was waiting looking at their vaport jeep srt and I asked the sales manger if they were going to get an alpine jeep srt in. I shit you not...the manager had no idea what I was talking about. He reponds by saying that if chrysler makes one they will be getting one in. Honestly I wasnt shocked by his response at all. The lack of knowledge and experience makes me sick.
Maybe you should have them jump on the forum and learn a little bit! Examples like this are part of the reason the SRT vehicles aren't given the respect they should. Many dealers don't bother to educate themselves on their own product line. It's like going to a butcher and asking for a rack of baby backs and the butcher saying pigs don't have ribs!
I hope that the service writers are the ones asking all these stupid questions/saying these stupid things. Some of the things posted here are just crazy and I'd expect it from an independent shop but not from a dealer. Pretty terrible. I hope their techs correct them prior to anything being done.
I was at the dealer yesterday when they told an old lady she needed 3 (three) new tires and an alignment for $1000?? She almost started crying. She bought the Grand Cherokee there and went for the free oil change.
Suggested to her to shop around before making that decision.....so she did
that's awful. idk what shop sells 3 tires instead of 4. especially on a sensitive 4WD vehicle such as jeeps. the only time i ever take my vehicles into the dealer is for warranty work, otherwise i do all my own work. in my opinion you're much better off searching yelp and other places for a good mom n pops shop. they usually won't take advantage of you and their rates are much less than the standard $100+/hr from the dealer.
When I was still under warranty and had service done at the dealer, they tried to charge me for tire rotations on 2 different occasions. Both times I had to explain to the guy at the counter why this needed to come off the bill. Same guy twice and he's worked there forever. Haven't gone back since my warranty expired.
^^^What Ekaz said^^^^
Mines under warranty but to this day I have not gone to the dealership for anything, I'd rather know I did it right myself. Although she will be going in soon for a tranny flush, damn stealerships!
I had an issue with my sunroof and the sales men goes "I love how the new SXTs have the headlights painted to match" I really do too, I told the man. My 2011 is a limited edition SRT. Hahaha he was looking at my 1st set of headlights from Dan.
But come on man. SXT??? And he didn't say anything when I told him it was a 2011. So I found a new place to go to that my warranty will still cover for the sunroof....
Ya the first time I took my Silverado SS to the dealership , they were telling me how cool it was that these trucks came supercharged from the factory. I couldn't believe this guy, really whipple supercharger from the factory keep dreaming.
I got to meet three of our Calgary members this afternoon; Jay(YYCSRT8), Tim H(Tim), and John(handle unknown).
Three great guys, two of whom have MagnaCharged or ProCharged beasts. They have helped me make a decision on having a "huffed" WK1, so now the first part of the process begins, getting down to ordering the requisite kit. Then the funs begins!
Thanks for your time guys, it is greatly appreiated.
when my cousin bought his 03 cobra we went to packy webb (fort those in chicago) ford and talked to a salesman who was totally clueless as to what he was selling. best part was that this was an SVT certified dealer. when we first looked at the car the salesman comes out, goes to the front of the grill and bends down and sticks his fingers in the grill and waves them up and down saying woah, seems like something is missing here. we both just looked at him like yeah man what's wrong with that, laughing lol. ended up knocking the price down from 22k to 19.5k
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