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WK1 Troubleshooting / Problems Discussion / Dealer Service If you are having some problems with your Jeep Grand Cherokee SRT8 and need assistance in troubleshooting and diagnosing the problem, this is the proper place to discuss it. Were you treated fairly or poorly at a dealer? Warranty issues? Let us know.

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  #31  
Old 11-28-2012, 02:34 PM
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Originally Posted by Mongoose9400 View Post
if it's the same Chris I dealt with, stand up guy. Borla really stands behind their products and customers.
chris baas?
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  #32  
Old 11-28-2012, 02:39 PM
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chris baas?
that was him
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  #33  
Old 11-28-2012, 02:42 PM
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I just looked up the rates if I were to ship one of my exhausts from my company to Scotland overnight. Holy crap. Let's just say it's more than the actual Borla itself....
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  #34  
Old 11-28-2012, 02:46 PM
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I just looked up the rates if I were to ship one of my exhausts from my company to Scotland overnight. Holy crap. Let's just say it's more than the actual Borla itself....
tamara , they are also paying for the faulty exhaust to go from scotland back to the USA!!!
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  #35  
Old 11-28-2012, 02:50 PM
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Geez! So pretty much they are losing their ass on this. Not many companies will go above and beyond like that. I'm glad they are taking care of you Brian!
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  #36  
Old 11-28-2012, 03:11 PM
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Geez! So pretty much they are losing their ass on this. Not many companies will go above and beyond like that. I'm glad they are taking care of you Brian!
Agreed! that is very rare for a company to eat a huge loss. I am very impressed by Borla on this one and will continue to buy their products.
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  #37  
Old 11-28-2012, 03:22 PM
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they wont ship the faulty exhaust back, at least i didnt when i had my issues. what point is there in shipping an exhaust that is pooched and lose $$ cause they will just scrap it anyways
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  #38  
Old 11-28-2012, 03:24 PM
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I don't think it's about getting it back and throwing it away. I think it's more about wanting to see what happened to it and why it rusted so they can prevent it in the future. At least that's what I do with my exhausts when we have a faulty one.
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  #39  
Old 11-28-2012, 03:37 PM
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yeah he said it was for testing to see what went wrong , and if they can stop it happening again
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  #40  
Old 11-28-2012, 03:41 PM
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gotcha, wasnt too sure and was going off what my experience was when they replaced mine
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