I went to Goodyear today to have my tires inspected since as I was one of the people who received a letter from them.

I went the Homestaed, Florida location at around 8:00 am (remember this). The took out all of the 4 tires and they told me that 2 of the tires were defective and as you guessed, they are not in stock so they have to order them. The person tells me that the defect was not the same as that Goodyear had been advising the dealer. The defect according to Goodyear is a delamination across the tire. The defect I have is around the tire. As a result of this, I am not covered by the Goodyear letter. But I am covered by another Goodyear warranty but I have to pay a pro-rated amount. I siad to why should I pay anything for a manufacturing defect? Customer who heard this also said that it did not make sense. After checking the tire he did come back that I did not have to pay anything because the thread wear was minimal. I have only 3100 miles on it.

I got home at aroung 11:00 am and noticed a burning smell and saw black stuff on the driver side front wheels. Driving home I also noticed that they put 40 psi on the tires and the ride was rock hard. I adjust the tire pressure and noticed that the rear tires were installed in the front. I call them about this and the black stuff and he tells me to bring it back. On the way, there was lot of smoke coming from the front. I stopped on the highway and noticed that the tire was rubbing against the control arm ( not sure if this is correct, it is the aluminum piece that you see).

The tire was damaged so bad they had to get one from another dealer about 1 1/2 hours away. At 5:00 pm, the mechanic pulls the jeep out of the bay and says, there is still something wrong. Upon inspection the tire was still rubbing. A closer inspection revealed that they used the rear wheel which is wider for the front tire.

To add insult to injury, I had to pay $1.07 Flroida tax and I say why should I pay for something I did not buy? seems like this is the only way they can get it into the system. And the best part is that the manager makes a comment that it is only $1.07 and that he already waived the mounting and balancing charge. What a joke . . . and there is still more.

After all the work is done, I inspect the wheel and I notice scratches on 3 of them. I tell the serivce advsor and he says that he knows they where scratched in the shop and that I need to speak with the manager the following day since he has gone home and that he had a long day.

I hope they cover the cost for fixing the wheel. I sent an e-amil to Gemini Carcare. I was going to send it to Goodyear but I think they are 2 separate companies.

Sorry for the long post, it was just a frustrating and stressful day.

:mad: that sucks!!!

took the words out of my mouth. Good thing your time is worth nothing. I am sure thats what you felt when you were shelling out 1.07 and oh yeh, gas was free to get there I'm sure. And gas and time will be free to get rims repaired.

I guess we have all been there at some point in time.

You should have pointedoutto them that due to their incompetence, they are lucky you didn't have them send out a flat bed!

I sure as hell would have with my tires rubbing like you stated.

This is why i'm affraid of getting my tires checked. I'll end up w/my old tires on scratched wheels. Putting the rear wheel on the front, what an idiot. You should check for any other damage to the vehicle that could have been caused by the bigger wheel on the front. :mad:

Must be a Goodyear or a Florida Problem. Very similar story.

They removed all my tires said none were bad because of the recall ... But that one would have to be replaced because the sidewall ripped when they removed it. The other rear was feathering causing a hum but they said Goodyear would pay half of the 500.00 LOL I told them to get me a new tire and get me out of there. Well they didnt have any and had to get it sent from a warehouse. Problem was it was late and it would cost money for a courier to bring the tire.... THe idiot want me to pay to get a tire they FK'ed up LOL. $35 unbelievable... I told her she was nutz she told me, well your getting the tire for free, WHAT? I would be able to drive out of here right now if your tech didnt put the bead braker through the side wall. After going back and forth i realized this was not worth my time or the headache. She went in on half. And i spun all four getting out of there!!!

What was interesting is that I was so worried prior to this such that I phone another dealer trying to get an appointment. I mentioned about the Goodyear letter and they were not aware of it. I phone thos dealer and he said they aware of it and knew what I was talking about which was a relief. What a BIG mistake. I should have stuck with the first one.

They took mine off and put them back on and said they were OK.

As a bonus, I got some dents and marks in the edges of my rims!

I also had mine checked in Miami, the nearest certified run flat dealer being in Kendall. And dont forget to be prepared for the usual sales job for overpriced services you probably dont need.

i went to a goodyear runflat certified dealer in queens to get a tire replaced under warranty. when all was said and done, i noticed the pressure for the replaced tire was at 50 - the other 3 were normal (33). i thought that there was a problem with the tpms and said so, but was reassured by three separate techs that it was a normal thing and the tpms would come down to normal after some highway driving time. i did see the pressure sink to 45 in the few minutes after i left, but it stayed at 45 until I got home. i was suspicious so i checked the tire pressure with a gauge - it was 45.

Oh, I forgot to mention. When I came back I told them about the tire pressure and he called one the mechanics to let him know about it. When I finally went home, I checked TPM and 3 of them were ar 39 and one was at 33 and this is the one that I adjusted.

It really makes you wonder

Fledda, yours must be the red Jeep on the other side of Lakes by the Bay from me. I'm about a mile away. If you see my black Jeep, give a wave.

I got a nice gouge in one rim and nicks on two others from my friendly Goodyear dealer. I don't have the time or inclination to argue with them about it. Most likely I'd get nowhere like similar complaints I have seen. To add insult to injury, they were slapping new tires on without understanding what they were checking for and I stupidly explained the procedure to them. The result was my tires were fine. Should have kept my mouth shut and taken the new set, because the rims were most likely damaged in the switchback. If only I didn't believe in karma.

IF one decides to go in for the check, someone on the 'other' site suggested taking pictures (with a good camera or even with a camera phone) right in front of the tire store. When they see you doing this it will be hard for them to claim later that your rims were dented & scratched when you brought it in!
I think I will just put up with any noise or vibration down the road. If they come apart, my widow/heirs will make up the $$$$ with the lawsuit against Goodyear. I like my wheels just like they are.

thats sucks .. is it for 06 model only? or even 07 need to be checked?

... I hope they cover the cost for fixing the wheel. I sent an e-amil to Gemini Carcare. I was going to send it to Goodyear but I think they are 2 separate companies...
Sorry to hear of your misfortune, totally inexcuseable. You need to pursue this vigouresly, don't give up!! Demand that all three wheels are either repaired or replaced and nothing less. They have insurance that would cover this, although they may have a deductible but that is their problem.

While they are a separate company from Goodyear they are still an authorized dealer for them. If you run into ANY resistance in getting this resolved I would contact the Goodyear EMT division and at least see what they say. I'm sure they don't want a lot of issues like this going on as it makes them look bad. It's possible that they could put pressure on the dealer one way or another.

Keep us posted, and remember, don't settle for anything less. You didn't say how bad the scratches were, but if bad enough it would severely affect the resale value of your wheels if you were to ever trade or sell them, and of course reduce the value of your vehicle when you go to sell it in the future.

that sucks!!! i hoop that dos not happen to me .

that sucks!!! i hoop that dos not happen to me .

+1......:(

My '07 is at the Jeep Dealership as I type this because of a leaking tire. (I've got 230 miles on my GC).....:mad: Maybe I'm the winner of some sort of consolation prize for least miles with a fu*ked up tire....:confused:

It's been there for two days waiting on the district service manager to find out what they can do about it.......:mad:

I was planning on keeping these wheels and tires and just lowering the GC when the right springs are developed. Now I may just buy the 22" wheels I've got my sights on, keep it stock height and sell these Goodyears....:rolleyes:

For what it is worth, when I received my letter from Goodyear for my 06 GCSRT that was built in July and I purchased in October, I called the customer relations number in the letter (1-800-321-2136) and was told by the rep that the only tires affected were the ones built with a DOT# with the last 4 digets of 2406 or before. These would be most likely be the early 06 models only.

By the way the DOT #'s are only on the inside face of the tires. Mine all showed they were made in June so I did not let the dealer touch them. If I ever do need tire work, I will take them to my Corvette dealer who has the equipment and experience of mounting EMT tires on mags and other high end wheels. I have owned Vettes for years and never had a problem like the ones I'm reading about here.

If I ever do need tire work, I will take them to my Corvette dealer who has the equipment and experience of mounting EMT tires on mags and other high end wheels.

Excellent info.........:cool:

Once again, we find that it's difficult to find even competency, much less good service, with any business that deals with both car people and non-car people. 99% of their business is probably minivans and Camrys, so scratching up the wheels is likely the norm.

For my next tire change, I'm thinking of offering the manager at Discount Tire $50 and his tech $50 cash extra if they will do my tires after everyone else has left. And I would be helping.

...was told by the rep that the only tires affected were the ones built with a DOT# with the last 4 digets of 2406 or before. These would be most likely be the early 06 models only...
The recall affects each and EVERY single 2006 model built. The VIN range covers the very first 2006 SRT8 built through the very last 2006 SRT8 built. The "2406" date code reflects tires that were made through June 17th 2006. The last 2006 SRT8 was built on June 29th, using tires that were made on June 17th or before. Not a single 2006 model is excluded.

Sucks to hear about a shoddy job like that. I'm about to go pick mine up this afternoon. My bad news was that all four of my tires were fine and did not need replacement.

I guess the Toyo's will get a chance afterall.

This may sound silly, but with all of the issues with the run flats, here is what I'm thinking of doing:

1) Replacing the run-flat tires with Toyos or what ever other good, properly sized, non-run flat tires will fit.

2) Installing one of the hitch solutions in order to get a hitch receiver.

3) Buy one of those spare tire mounts that fits in the hitch receiver and buy an extra SRT8 rim and non-run flat tire.

By doing this, I would have 4 good tires and a good spare with a place to store it. Then I would be out of this run-flat craziness! ;)

This may sound silly, but with all of the issues with the run flats, here is what I'm thinking of doing:

1) Replacing the run-flat tires with Toyos or what ever other good, properly sized, non-run flat tires will fit.

2) Installing one of the hitch solutions in order to get a hitch receiver.

3) Buy one of those spare tire mounts that fits in the hitch receiver and buy an extra SRT8 rim and non-run flat tire.

By doing this, I would have 4 good tires and a good spare with a place to store it. Then I would be out of this run-flat craziness! ;)
And have only ugly spare tire set-up sticking out there. :D

Yea i looked at the room under there when i did the Cat back.. Youwill see a spare from a mile away.

Here is an update ....

Good news - I spoke with the store manager today and he is taking full responsibility for it and agreed to repair the wheels. I think is being very sincere and sorry about the problem. The other good news is that I received a reply from Gemini Car Care today and will be pursuing this as well. I also mention about the pssible bad news below and suggested that GC be inspected by the dealer at their expense in addition to any repairs that maybe necessary.

Bad news (maybe) - as I drove it today for an extended period of time I feel a vibration on the front where the problem was. The question I have for you folks is this. If the tire was rubbing against that aluminum piece for about 30 miles at 60 miles an hour would something possibly get loose or damaged? Would it impact the wheel alignment??? I am starting to worry again.

tommyg - yes that is me. I saw you once but I was driving my Durango. I do not normally drive the GCSRT8

[QUOTE=fledda]
Bad news (maybe) - as I drove it today for an extended period of time I feel a vibration on the front where the problem was. The question I have for you folks is this. If the tire was rubbing against that aluminum piece for about 30 miles at 60 miles an hour would something possibly get loose or damaged? Would it impact the wheel alignment??? I am starting to worry again.

Any input on this???

I would start with checking to make sure the tires are rotating the correct direction, all your lugs are tight and the wheel is sitting flush against the hub. Pretty simple, free stuff you can check.

I just want to provide an update to this and perhaps get closure.

The regional manager for Goodyear contacted me and they asked me bring the SRT8 to one of their super stores. They will fix the damages to the wheel, replace the faulty tire and do a complete inspection of the vehicle to make sure everything is OK and if not, they will fix it.

This news is a great relief and hopefully everthing will turn out right this time.

I must say that they have been trying to make everything right and I give them credit for it.

That's good to hear! :)