Huge Thank you to Tom and Andy at MHP [Archive] - Cherokee SRT8 Forum

: Huge Thank you to Tom and Andy at MHP


Barney's SRT8
09-12-2009, 11:59 AM
First off let me say that Tom is a great guy. I conntacted him yesterday about getting a custom tune and he was very helpful the entire time. I had to call him several times with computer troubles and he walked me through everything. He then called Andy and asked him to do my tune before he left for the weekend. So instead of having to wait until moday for my tune I got it at 10:38 last night. That is great customer service, it was after 10pm on a Friday night and they were still working for me! Thank you MHP and a huge thank you to Tom and Andy.

Barney

PS it is unbelievable what their tune did for my jeep. It really woke it up! It shifts so much better and firmer and is an overall better drive.

Knuckles
09-12-2009, 12:37 PM
First off let me say that Tom is a great guy. I conntacted him yesterday about getting a custom tune and he was very helpful the entire time. I had to call him several times with computer troubles and he walked me through everything. He then called Andy and asked him to do my tune before he left for the weekend. So instead of having to wait until moday for my tune I got it at 10:38 last night. That is great customer service, it was after 10pm on a Friday night and they were still working for me! Thank you MHP and a huge thank you to Tom and Andy.

Barney

PS it is unbelievable what their tune did for my jeep. It really woke it up! It shifts so much better and firmer and is an overall better drive.

Yeah MHP is top notch! One day it was really late like 12 or 1 am CST and I was talking to Tom about ordering my headers. Tom is a great guy and very knowledgeable about the jeep cuz he owns on himself! Great customer service as well!!

Chevsux
09-12-2009, 12:56 PM
First off let me say that Tom is a great guy. I conntacted him yesterday about getting a custom tune and he was very helpful the entire time. I had to call him several times with computer troubles and he walked me through everything. He then called Andy and asked him to do my tune before he left for the weekend. So instead of having to wait until moday for my tune I got it at 10:38 last night. That is great customer service, it was after 10pm on a Friday night and they were still working for me! Thank you MHP and a huge thank you to Tom and Andy.

Barney

PS it is unbelievable what their tune did for my jeep. It really woke it up! It shifts so much better and firmer and is an overall better drive.

I have to agree the service I got was great as well. I uninstalled my tune the other day before I went to the dealer, I could not believe it was the same Jeep. (It felt like a POS) I had to reinstall it as soon as I got home!!

WestPalmBeachSRT8
09-12-2009, 01:32 PM
I have to agree the service I got was great as well. I uninstalled my tune the other day before I went to the dealer, I could not believe it was the same Jeep. (It felt like a POS) I had to reinstall it as soon as I got home!!

+1 on Tom being great at MHP. VERY good customer service and product. Super helpful.

I did the same, reinstalled the factory tune for a simple dealer warranty trip.. and reinstalled the MHP tune right after leaving the dealer... before I even got home!!!!

oman srt8
09-12-2009, 03:30 PM
yes ANDY AND TOM is great guys

all the best for MHP..;)

DCSpecial
09-12-2009, 04:13 PM
Yep I've dealt with Tom @ MHP a few times.....great guy to deal with :D

AirForce Hemi
09-12-2009, 04:59 PM
Mhp Ftmfw!!!!

ztothej
09-13-2009, 12:05 AM
I got my tune 3 months ago, to this day I talk to Tom once a week. He knows his stuff and knows it well. he is the "SRT8 JEEP TUNER GOD" Thanks again Tom.

hoseclamp
09-13-2009, 01:48 AM
Mhp Ftmfw!!!!
x 1,000,000

Tom's a great guy to deal with, very punctual and delivered as expected, will work with him again absolutely.

cmn1
09-13-2009, 06:34 AM
he is the "SRT8 JEEP TUNER GOD" Thanks again Tom.

Are you sure about that?

ztothej
09-13-2009, 06:41 PM
Are you sure about that?

Oh yeah, he earns all my respect on the jeep SRT8.

cmn1
09-13-2009, 06:42 PM
Oh yeah, he earns all my respect on the jeep SRT8.

He doesn't do any of the tuning though.....

ztothej
09-14-2009, 07:18 AM
He doesn't do any of the tuning though.....

and Sears doesn't make tools...whats your point? Tom has helped me on anything I needed as well as anyone on the forum. :rolleyes:

cmn1
09-14-2009, 08:02 AM
I got my tune 3 months ago, to this day I talk to Tom once a week. He knows his stuff and knows it well. he is the "SRT8 JEEP TUNER GOD" Thanks again Tom.

and Sears doesn't make tools...whats your point? Tom has helped me on anything I needed as well as anyone on the forum. :rolleyes:

You call him a "SRT8 Tuner God", but he does no tuning at all. That's my point. ;) :pinklove:

Toml08
09-14-2009, 08:53 AM
Everyone knows I don't do the tunes. But Tuner God sounds good.;) I even let my wife and Andy know this morning how they are to address me in the future, you know how that went over.:D All kidding aside, thanks everyone for the the nice words your business and continued support.

Thanks,
Tom.

CentralTexHemi
09-14-2009, 09:26 AM
I was thinking more like Tuner Mediator God-LOL

Toml08
09-14-2009, 09:28 AM
Thanks Wade, I'll answer to most anything.:rolleyes:

hawkman996
09-14-2009, 09:31 AM
Thanks Wade, I'll answer to most anything.:rolleyes:

haha Don't say that Tom or you'll end up with all sorts of crazy nick-names! :p

cmn1
09-14-2009, 03:52 PM
Everyone knows I don't do the tunes. But Tuner God sounds good.;) I even let my wife and Andy know this morning how they are to address me in the future, you know how that went over.:D All kidding aside, thanks everyone for the the nice words your business and continued support.

Thanks,
Tom.

I wasn't trying to offend either. We have enough newbies on here I didn't want them to get the impression that you did tuning. I'm sure you are a God at other things just not a Tuning God. :cool:

Toml08
09-14-2009, 05:55 PM
Chad, none taken I'm just having fun being a God.:D



I wasn't trying to offend either. We have enough newbies on here I didn't want them to get the impression that you did tuning. I'm sure you are a God at other things just not a Tuning God. :cool:

evilsrt8
09-14-2009, 05:56 PM
tom is da MAN !!!!!! VERY HELPFUL AND KNOWS THE SRT 8 -

Toml08
09-14-2009, 06:18 PM
Dave, you're probably right.


haha Don't say that Tom or you'll end up with all sorts of crazy nick-names! :p