I made another trip to the dealer....After contemplating all of your thoughts about me keeping the jeep, I was close to a actually taking all of the advice and actually keeping it.....

Then I went to the dealer....:mad::mad::mad::mad:

That is it. My final descision is to sell or trade the jeep. I dont even have it in me to explain what happened at the dealer. It is not worth my time. But I can say that the Jeep dealers do not give a crap about the owners and have made it very clear that I should never in my life support this company again.

The Dodge dealers seem to be much better and Champion Dodge in Barrington, Il is good. But too far from me. Especially with the price of gas these days.

I am also leaving out the details because some of you seem to think I am overreacting. Some have the opinion that I am a "Woe is me type of personallity":boohoo:. Not the case. Even the parts manager told me that I was correct.

So guys, You have been great, the jeep has been fun, But it's time for me to move on.

:crbaby: :crbaby: :crbaby:

:crbaby: :crbaby: :crbaby:

Not fair....but does not matter.

You would not have put up with what happened today.....

But then again....
I expected to see a couple :crbaby:'s and :boohoo:'s because of this thread... No biggie...

change sig to the one Jred made for you, please! ty

That sux. sorry to hear that - Details?

change sig to the one Jred made for you, please! ty

Which one? I may justg change it

That sux. sorry to hear that - Details?
Not even worth me thinking about it again......

Tired of complaining about them. They are worthless.....

These things happen. Like I said in your first thread thinking about ditching- I had a similar type of problem with Ford when I was 20, and I refuse to go back based on principle. That, and I have tanked at least 7 or so deals for Ford with my story. If you got boned that hard- never give them your business and pull family and friends out of their products. My Jeep dealer treats me amazing- Im even getting rock chips patched today under warranty, but I know that is not the norm. Out of the big 3, GM does have the better rep. as far as service goes - Hey everything will break down, how do they treat you when it happens is the key. Go get your tbss -come back and break ballz.

Sorry to hear it man. I still remember when you showed up on the site and how excited you were about getting a beast. Probably only makes things worse but I got mine after you and have not had problems yet other than the squeaky brakes & my first MyGig HD crapped out. Would hate to see you leave but good luck. I would still like to have some details though.

Wow, that bad? When you have 'cooled' down, please do share. Sorry about your troubles

Sorry to hear it man. I still remember when you showed up on the site and how excited you were about getting a beast. Probably only makes things worse but I got mine after you and have not had problems yet other than the squeaky brakes & my first MyGig HD crapped out. Would hate to see you leave but good luck. I would still like to have some details though.

Yeah...I remember those days too....:mad:...Nobody can say that I did not try to justify this jeep and my treatment over and over again....

Watch for these things...

Rotors...due to factory pads..
paint defects
missing factory parts....parts just falling off..
leaks...
untightened nuts and bolts under the engine
factory tire defects
leather seat cracking...very small peeling areas in the cracks
transfer case noises....
weird tranny/transfer case issues....at certain speeds....

theres more but I am not in the mood to think about them now....But all those problems are "NORMAL" or " NORMAL WEAR AND TEAR".........

BS!!!!

These things happen. Like I said in your first thread thinking about ditching- I had a similar type of problem with Ford when I was 20, and I refuse to go back based on principle. That, and I have tanked at least 7 or so deals for Ford with my story. If you got boned that hard- never give them your business and pull family and friends out of their products. My Jeep dealer treats me amazing- Im even getting rock chips patched today under warranty, but I know that is not the norm. Out of the big 3, GM does have the better rep. as far as service goes - Hey everything will break down, how do they treat you when it happens is the key. Go get your tbss -come back and break ballz.


TBSS or G8.....Im thinking the G8.......we will see.

Dude... Car dealers have been car dealers forever, wake up!!! I dont see how you're basing keeping a vehicle becuase of a friggin dealer.

The large majority of car dealers, new and used, are just about the scummiest people on the planet. They are rarely educated, the job turnover rate is around 80% annually, they usually are greased-up/slicked-back suit-wearing morons out to rip you for every penny you're worth. They'll take advantage of you at every turn if you let them... think of them like Lawyer's with a G.E.D.

Now there is a large spectrum of dealers, both good and bad, and only a small fraction are actually "fantastic", and much of it has to do with your personal experience, and NOT the dealership overall. Some problems stem from the fact that even though individuals in the dealership are hard working, honorable people, its the guys calling the shots behind the closed doors, or up in the elevated platform with one-way mirror glass that are the true azzholes. They isolate themselves becuase THEY ARE A-HOLES AND DONT WANT TO CONFRONT CUSTOMERS WITH A-HOLE DECISIONS.

I will admit that different brands of cars come with different levels of customer service. The best customer service I've had all-around is with BMW, which warrants their cars for 4yr/50k with full service plan included in EVERY purchase. Now you're paying for this mind you... the cheapest most basic car on their lot is around 30 grand. American auto dealers have cars that start in the low teens and top out around SRT8-ville, with only maybe one "superstar" model like the vette or viper to even "pretend" that they're all bling-bling with.

Once you approach the dealer with this attitude, I dont think you'll be so overwhelmingly disappointed. You gotta keep your guard up, but hey, if you dont like it, then get the F out and don't come back :)

Wow, that bad? When you have 'cooled' down, please do share. Sorry about your troubles


You have details in your PM's ....Share them if you want...I really dont care...

Then tell me if you would not have been IRRATE!!!!!!! I am too mad to even care if I have overreacted....

But I do not think I did...

Dude... Car dealers have been car dealers forever, wake up!!! I dont see how you're basing keeping a vehicle becuase of a friggin dealer.

The large majority of car dealers, new and used, are just about the scummiest people on the planet. They are rarely educated, the job turnover rate is around 80% annually, they usually are greased-up/slicked-back suit-wearing morons out to rip you for every penny you're worth. They'll take advantage of you at every turn if you let them... think of them like Lawyer's with a G.E.D.

Now there is a large spectrum of dealers, both good and bad, and only a small fraction are actually "fantastic", and much of it has to do with your personal experience, and NOT the dealership overall. Some problems stem from the fact that even though individuals in the dealership are hard working, honorable people, its the guys calling the shots behind the closed doors, or up in the elevated platform with one-way mirror glass that are the true azzholes. They isolate themselves becuase THEY ARE A-HOLES AND DONT WANT TO CONFRONT CUSTOMERS WITH A-HOLE DECISIONS.

I will admit that different brands of cars come with different levels of customer service. The best customer service I've had all-around is with BMW, which warrants their cars for 4yr/50k with full service plan included in EVERY purchase. Now you're paying for this mind you... the cheapest most basic car on their lot is around 30 grand. American auto dealers have cars that start in the low teens and top out around SRT8-ville, with only maybe one "superstar" model like the vette or viper to even "pretend" that they're all bling-bling with.

Once you approach the dealer with this attitude, I dont think you'll be so overwhelmingly disappointed. You gotta keep your guard up, but hey, if you dont like it, then get the F out and don't come back :)

What you dont seem to understand is that I have owned many cars over the years. from GM's to Mercedes..... so I realize that this is the way dealerships are..........But there is no excuse for what happened today.

And I do not expect any special treatment.....just fix my problem and let me go.....But not with Jeep.

You would think that the SRT8-ville customers would be at least treated like the lower price-ville customers. Well if this is the way they treat everybody.....I am out....
I will get the F out and I will not be back. But I have tried very hard to look past this stuff and level myself to reevaluate things.....nope...

Sorry you guys think I am a baby or something, but I know for damn sure....you would not have put up with it today......trust me.....

Ndm if you are going to post about a sh1tty experience at least post the details, or why post at all. I mean we all know you were thinking about getting rid of the jeep.

I'm sure you have every right to be extremely upset and uphappy, there's probably no one on this forum who hasn't had a similily horrific experience with a car dealer.

I would explore your other options though, maybe a detailed letter of what happened to Chrysler, requesting a formal appology, monetary compensation, as well as a new Jeep. Tell them you'll send their story to the local paper, local BBB, and you're lawyer.

The power of the pen can be pretty intimidating; most dealers bank on the fact that they're dealing with lazy and ignorant people like themselves, and won't follow through with threats.

Ndm if you are going to post about a sh1tty experience at least post the details, or why post at all. I mean we all know you were thinking about getting rid of the jeep.

I had actually started swaying toward keeping it...
But fair is fair....O will copy and past the PM I sent ........
Maybe this is not a big deal for you guys....but to me, WOW, I cannot believe that he actually did that.....but I forgot to mention that he also stayed with that customer and completely dismissed the fact that I was there at all. read below.


HERE YOU GO.....

I will share this with you.....

I went to the dealership today 1, to get a replacement kick panel trim part.(I damaged it while it was in storage) ....and 2. to see what they would tell me about the cracks in the leather of my seats....

Oh and I wanted to see if I could finally get a response to the peeling clear issue and the poor paint coverage issue that I reported last summer 3 times with no answer.


So the service guy after not wanting to go outside to take a look at the seat in the sunlight, finally gets his lazy ass up and goes out to look at the seats.....I show him the cracked leather. Keep in mind the leather looks like very small pieces are peeling off. He says what I was expecting him to say....Looks like normal wear and tear to me......Then says I would have to talk to my service manager about it.....so I turn around and so does he to go inside to talk to the manager. I get to the door and I see another car pull up and hear him say "how can I help you today ma'am".........

This D!CK freaking left me out in the wind. I looked at him and thought to myself...WTF!!!! Am I not standing hear.....I felt like Bruce Willis in the movie where he found out that he was actually dead. I was totally clear at that moment that I do not need to even consider this manufacturer ever again. I had doubts before I bought jeep....and they are confirmed now. Not to mention I have had this jeep in the shop more in 1 year than my last 3 vehicles combined.........

No more for me....I will get her detailed change the rear pads and I am done....please tell me I am not overreacting....I have never had someone just fricking drop all conversation with me and leave me in the wind like that....

Not to mention I have yet to recieve a single comment card of call from DCX about my service....after all these trips.......

My brother bought a Jeep GC couple years ago, and the thing was a pos. It was falling apart and always in service( only months after he owned it).
He didn't even want the car anymore. The Jeep dealership wouldn't give him a new one, or even take that one back.
So, after alot of arguing with them, my brother talked to a lawyer, and was going to file a lawsuit against the dealership.
The dealership changed their mind, and took the car back. They wouldn't give him back his down payment or the payments he made on it though.
He didn't want to try and fight for his money back, he was just happy to get rid of the misery he bought from jeep.

I'm sure you have every right to be extremely upset and uphappy, there's probably no one on this forum who hasn't had a similily horrific experience with a car dealer.

I would explore your other options though, maybe a detailed letter of what happened to Chrysler, requesting a formal appology, monetary compensation, as well as a new Jeep. Tell them you'll send their story to the local paper, local BBB, and you're lawyer.

The power of the pen can be pretty intimidating; most dealers bank on the fact that they're dealing with lazy and ignorant people like themselves, and won't follow through with threats.


I want no appologies, I want no monetary compensation, I dont want a new jeep and I will not waste a single red cent with a lawyer on this.. I will simply spread the word of what happened to me and let their customer service drive them into the ground.......I am not lazy at all....but it is not worth my time. I might write the dealerships in question a couple letters but I will not go any further than that....


Lesson learned.....Just like my father says...

One of the things that burns so bad is that my wife gave me tons of SH!t for buying it in the first place.......now I have to admit that she was right...:mad::mad::mad:.....That will be the most painful of all:D

My brother bought a Jeep GC couple years ago, and the thing was a pos. It was falling apart and always in service( only months after he owned it).
He didn't even want the car anymore. The Jeep dealership wouldn't give him a new one, or even take that one back.
So, after alot of arguing with them, my brother talked to a lawyer, and was going to file a lawsuit against the dealership.
The dealership changed their mind, and took the car back. They wouldn't give him back his down payment or the payments he made on it though.
He didn't want to try and fight for his money back, he was just happy to get rid of the misery he bought from jeep.

I waited too long....I gave them too many chances.....I just want to cut the losses and get something else...

NDM,

Sorry to hear that bud. Sometimes dealers just dont understand. My last car was an Infiniti and the dealer closet to me just gave me such a hard time with service that I sold the car and can say I will never buy another Infiniti again and also will share my experience with everyone else. Best of luck to you with your next car. By the way, I would go with the G over the TBSS

If you base such a huge decision, like changing vehicles, based on how one a$$hole treated you.....then you sir.....need therapy.

if it makes ya feel any better i'm suing Chrysler right now

You will be lucky in 2008 to find ANY dealership that actually makes you feel like your appreciated when it comes time for warranty service.

Its just a very flawed system.

You do however, just like I have done, have the option of going to a diff. jeep dealership.

Its sad to say, I get wonderful sales service at my local dealer, but get any and all warranty issues resolved anout 30 min from my home..{it sucks having to do that, but id rather drive 30 min 1 way to get good service, than stay local and get little or none.}

And in my 36 years of life, I have owned over 60 vehicles {wife says I have issues}
and while I may have not had to drive to diff. dealerships with every new car I have owned for all my service related needs, I have "service shopped" on almost all of them at some point to get what I felt was fair and just.

Thats just how it is, unfortunately. {sad to say}

{good luck trying to trade it btw, your probably 20k upside down in it}{smile}

Car dealers are not just car dealers. There is a huge difference. Funny I just made the same decision after going - yet again to my local dealer in Mesa, AZ (Superstition Chrysler) to fix the same problem for the third time along with several other minor issues, having to find a technical bulletin myself to fix a problem when they're to dam lazy to go get the bulletin themselves. I've owned Ford's, Infiniti's, BMW, Toyota's, etc. and Chrysler is far the worst service department I've ever encountered, the laziest and don't give a $hit attitude I've ever seen. I was never short, curse or rude to anyone I worked with but yet recieved that treament.... and I'm the paying customer?

NDM - I don't blame you and I'm going to dump the Chrysler product too. I can't believe how crappy the build quality is on this thing and how many times I've gone in to get things fixed or have had to beg them to fix something where I feel like I'm putting them out. Love the performance of the vehicle but I've hit my threshold of pain and it's just not worth it. No wonder the company is in bad shape.

I have to agree. The Mopar dealerships are pretty crappy, compared to what you'd get at a Lexus or Caddy dealer.

Typically, they are ratty, and usually if you get basic, competent service, you should be thanking the gods. You don't see a lot of espresso machines, glitzy lobbies, and plasma TV's in Jeep waiting rooms.

It's usually some beatup, old time family dealership, with the Willie Loman sales guys and an attitude of 'We've been here 50 years, if you don't like the way we do things, **** you." And they all back each other up. The Service Manager will agree with his 22-yr-old ITT Tech (that has never seen a Jeep SRT8 before), the GM will back up the Service Mgr, and the Owner will back the GM. So you are SOL.

My experience at other marques dealerships has been much better. Not to say they werent incompetent, smug pricks.... but the waiting rooms were nicer. I do think some dealerships have a more positive attitude toward repairs and customer service, especially the high end places. But, let's face it, they are all independent, so the employees are typically miniature versions of the old man in charge. If the old man isn't nice, neither is anyone else, right down to the receptionist.

If you base such a huge decision, like changing vehicles, based on how one a$$hole treated you.....then you sir.....need therapy.



Knock Knock Buddy......Read some of my other posts.....

Not just 1 A-hole....Many problems....not many solutions...

Please do a search

I will share this with you.....

I went to the dealership today 1, to get a replacement kick panel trim part.(I damaged it while it was in storage) ....and 2. to see what they would tell me about the cracks in the leather of my seats....

Oh and I wanted to see if I could finally get a response to the peeling clear issue and the poor paint coverage issue that I reported last summer 3 times with no answer.


So the service guy after not wanting to go outside to take a look at the seat in the sunlight, finally gets his lazy ass up and goes out to look at the seats.....I show him the cracked leather. Keep in mind the leather looks like very small pieces are peeling off. He says what I was expecting him to say....Looks like normal wear and tear to me......Then says I would have to talk to my service manager about it.....so I turn around and so does he to go inside to talk to the manager. I get to the door and I see another car pull up and hear him say "how can I help you today ma'am".........

This D!CK freaking left me out in the wind. I looked at him and thought to myself...WTF!!!! Am I not standing hear.....I felt like Bruce Willis in the movie where he found out that he was actually dead. I was totally clear at that moment that I do not need to even consider this manufacturer ever again. I had doubts before I bought jeep....and they are confirmed now. Not to mention I have had this jeep in the shop more in 1 year than my last 3 vehicles combined.........

No more for me....I will get her detailed change the rear pads and I am done....please tell me I am not overreacting....I have never had someone just fricking drop all conversation with me and leave me in the wind like that....

Not to mention I have yet to recieve a single comment card of call from DCX about my service....after all these trips.......


Are you sure when he said "can I help you maam" he wasnt talking to you?

Funny how you say you drove 26 hours to get yours.... I live in Phoenix and flew to Oakland, CA drove up to a dealership halfway in between Oakland and Sacramento to get mine.... 3 service departments have killed me too.... Sad to see.... The nice thing is we have options....

Oh well....

Oh good grief! This is WHAT I HAVE TO LOOK FORWARD TO" :lol: I guess this relationship will be a test of my patience! My wife did warn me as well that the JEEP is a POS. Their family have had 2 Jeep Grand Cherokees since the mid - late 80's and both were absolute disasters.

Hard headed me convinced my wife that 'this' experience would be better since this would be a SRT8 Grand Cherokee and not your ordinary Jeep.

AND YES, I have build and quality issues that I am just overlooking and trying to get fixed as fast as possible. I get into the wife's Audi and it puts into perspective just how 'shoddy' some areas of the Jeep's build quality really is!

I more or less identify with the service dude, sorry , just me. One thing I abhore is dealing with the general public, beucase people are cheap; people are rude, and people are stupid.

The seats on the Jeep are gray pleather, not massaged Napa leather stripped alive from the backs of grain-fed cattle. Most cars are the same way, until you start getting into the purpose luxury cars, and not the purpose performance cars which are always hindered by the added weight of all the 'fluff' people DEMAND in their vehicles. The seats are also a wear-item, meaning that they're typically one of the first things to show wear or go bad, like tires, or brakes.

I'm sure you dont have many miles on your car, and the seats are showing wear from where you're planting your azz on them every day. This actually is a very typical thing, and I've had other cars, namely my C5 Z06 that did the exact same thing. Come to think of it, the driver seats in my 04 Laramie RAM were crinkled after about 5K miles too. One of the nice parts about owning a light khaki or light gray interior, is that the crinkles dont show up hardly as bad as on a dark slate or black leather interior (Z06). Now some cars dont do this, maybe its the seat material, maybe its something else, who knows.

I think you're over-reacting, and I probably would have ignored you too... seeing as if I was the service manager trying to take care of every schmuck who walked in my door with transmission failures, axles going bad, brakes sqeaking, and fluid flinging out of every crevice.... yeah, the PRICK who demands to be treated like the Monopoly-Man afer you landed on Boardwalk with 2 hotels...because there's a normal wear wrinkle in the seat where he parks his gluttenous fat butt every day... the hell with that, tell him to talk to the manager! Actually I would have gone a step further and been sarcastic with you just to make my day a little happier :)

I totally agree that you should sell the Jeep; and I'd reccomend you to maybe a certified used BMW M5 that you could pick up in the high 60's, or maybe a new 08 CTS-V if you want to stay domestic. I think those cars would be more to you're liking and the service reps might kiss butt a little better.

I more or less identify with the service dude, sorry , just me. One thing I abhore is dealing with the general public, beucase people are cheap; people are rude, and people are stupid.

The seats on the Jeep are gray pleather, not massaged Napa leather stripped alive from the backs of grain-fed cattle. Most cars are the same way, until you start getting into the purpose luxury cars, and not the purpose performance cars which are always hindered by the added weight of all the 'fluff' people DEMAND in their vehicles. The seats are also a wear-item, meaning that they're typically one of the first things to show wear or go bad, like tires, or brakes.

I'm sure you dont have many miles on your car, and the seats are showing wear from where you're planting your azz on them every day. This actually is a very typical thing, and I've had other cars, namely my C5 Z06 that did the exact same thing. Come to think of it, the driver seats in my 04 Laramie RAM were crinkled after about 5K miles too. One of the nice parts about owning a light khaki or light gray interior, is that the crinkles dont show up hardly as bad as on a dark slate or black leather interior (Z06). Now some cars dont do this, maybe its the seat material, maybe its something else, who knows.

I think you're over-reacting, and I probably would have ignored you too... seeing as if I was the service manager trying to take care of every schmuck who walked in my door with transmission failures, axles going bad, brakes sqeaking, and fluid flinging out of every crevice.... yeah, the PRICK who demands to be treated like the Monopoly-Man afer you landed on Boardwalk with 2 hotels...because there's a normal wear wrinkle in the seat where he parks his gluttenous fat butt every day... the hell with that, tell him to talk to the manager! Actually I would have gone a step further and been sarcastic with you just to make my day a little happier :)

I totally agree that you should sell the Jeep; and I'd reccomend you to maybe a certified used BMW M5 that you could pick up in the high 60's, or maybe a new 08 CTS-V if you want to stay domestic. I think those cars would be more to you're liking and the service reps might kiss butt a little better.


WOW!!! I am speechless.....:eek:...

Your first mistake was driving 3500 miles round trip for a used Jeep that you had initial concerns with. You basically received typical Chrysler/Jeep/Dodge service....Champion is an option, but you do not want to waste the gas. Ok..that makes sense with a 12MPG SUV. Yes, quality is not there....I know, I experienced poor paint, poor Quality, idiots at the dealship.....I wish you better luck on your next vehicle. The Dodge Challenger looks sweet, and Don is pricing them right....not like a lot of others asking MSRP and higher.

WOW!!! I am speechless.....:eek:...

Ha!!! I'm speechless too... Well almost. I don't personally have an issue with the seats. In fact they're pretty good seats in terms of comfort and stability. It's the attitude and lack of caring from Chrysler These are all intangibles. There are several other individuals that work for Chrysler and in other capacities that I'm sure care. By in large I haven't run into that. That comes from the Chairman of the board down. If Navy feels compelled to pick at your pose or mine, let him. Regardless of his vantage point it doesn't take away what you've experienced nor what I have. Everyone has options in terms of how they do business and take care of their customers. I believe that is all you're pointing out. I'm sure every car manufactuer has issues. I'm just so surprised it's been so consistent. Negatively consistent that is. It is what it is.

:boohoo:

WOW!!! I am speechless.....:eek:...

NDM....no you're not.....you'll have more to say I am sure. Don't take this the wrong way, but personally I just think you need to stop driving yourself nuts with this whole issue.

Just get the Hell rid of it and move on to another vehicle/dealer where you might (I repeat might) have more luck with the vehicle and better treatment from the dealer network.

Sell it, trade it, burn it, Hell call me, I'll make it disappear....Whatever. Time to move on man and stop stessing. You've been here a while, but if everything sucks as bad as you indicate....time for a change. After all, that is all life boils down to, a series of changes.

Good luck...:)

NDM, If you were near my dealership, I'll make sure I get you taken care off........like all of my customers that come to my service dept:)

NDM....no you're not.....you'll have more to say I am sure. Don't take this the wrong way, but personally I just think you need to stop driving yourself nuts with this whole issue.

Just get the Hell rid of it and move on to another vehicle/dealer where you might (I repeat might) have more luck with the vehicle and better treatment from the dealer network.

Sell it, trade it, burn it, Hell call me, I'll make it disappear....Whatever. Time to move on man and stop stessing. You've been here a while, but if everything sucks as bad as you indicate....time for a change. After all, that is all life boils down to, a series of changes.

Good luck...:)

Well said......

Lmfao...................... What makes you think they are ever going to replace peeling cheap leather seats when you have 36,000 miles? Are you crazy?

Are you crazy?

crazy like a fox!:eek::D

Now that I have found a killer dealership I love mine. I have way better service at Jeep then I do with my wife’s POS 2007 Chevy Tahoe 4x4 LTZ and don't even get me started on Ford dealers. Good luck...

Dont take it the wrong way NDM, sometimes I just like to pick the opposite point of view and start making a good argument :) I WAS on the debate team a long, long time ago !!

Seriosly, look into an M5, you wont be disappointed. They'll destroy the stock SRT8 from a roll, and put up a good fight from a dig nonetheless.

I more or less identify with the service dude, sorry , just me. One thing I abhore is dealing with the general public, beucase people are cheap; people are rude, and people are stupid.

The seats on the Jeep are gray pleather, not massaged Napa leather stripped alive from the backs of grain-fed cattle. Most cars are the same way, until you start getting into the purpose luxury cars, and not the purpose performance cars which are always hindered by the added weight of all the 'fluff' people DEMAND in their vehicles. The seats are also a wear-item, meaning that they're typically one of the first things to show wear or go bad, like tires, or brakes.

I'm sure you dont have many miles on your car, and the seats are showing wear from where you're planting your azz on them every day. This actually is a very typical thing, and I've had other cars, namely my C5 Z06 that did the exact same thing. Come to think of it, the driver seats in my 04 Laramie RAM were crinkled after about 5K miles too. One of the nice parts about owning a light khaki or light gray interior, is that the crinkles dont show up hardly as bad as on a dark slate or black leather interior (Z06). Now some cars dont do this, maybe its the seat material, maybe its something else, who knows.

I think you're over-reacting, and I probably would have ignored you too... seeing as if I was the service manager trying to take care of every schmuck who walked in my door with transmission failures, axles going bad, brakes sqeaking, and fluid flinging out of every crevice.... yeah, the PRICK who demands to be treated like the Monopoly-Man afer you landed on Boardwalk with 2 hotels...because there's a normal wear wrinkle in the seat where he parks his gluttenous fat butt every day... the hell with that, tell him to talk to the manager! Actually I would have gone a step further and been sarcastic with you just to make my day a little happier :)

I totally agree that you should sell the Jeep; and I'd reccomend you to maybe a certified used BMW M5 that you could pick up in the high 60's, or maybe a new 08 CTS-V if you want to stay domestic. I think those cars would be more to you're liking and the service reps might kiss butt a little better.

Nice to see you around, I remember you from the Z06Vette site.

To the OP:

I totally agree with you, dealers suck, seats wear, Jeeps are not the best made cars in the world, and Jeep dealerships aren't known for awesome service.

I love my SRT8, but to me it is a Jeep first and foremost. The squeaks, rattles, and wear on the d-side seat are not something I am paying any mind to. Then again, my Jeep has been hit by a honda civic, a nyc taxi, and survives the valet garage guys daily (who love my jeep), it has even ferried me down tdy at Nat'l Foreign Affairs Training Center in DC. It's a Jeep, it's a tank, don't be a nancyboy here!

Your expectations are totally unrealistic and you are setting yourself up for failure! Just because you have a warranty doesn't mean you have to use it. I, for one, would rather use my local guy to fix my Jeep then ever deal with the service droids unless absolutely nesc. Dealers just plain suck, period.

You, my friend, need to learn to pick your battles. The things you are complaining about are just minor. I drive my Jeep around with a bent rim (getting fixed now) and I just put it out of my mind. This Jeep still spanks most things on the road, and I actually am a little bummed I have to drive my C6 Z06 this week while it is in the body shop getting fixed.

Life is short, chose your battles wisely.

-N

PS - Beat Army!

Here's how I drove my Jeep for a week:

http://farm3.static.flickr.com/2155/2493785460_4403d62068_o.jpg

Get the sand out of your vagina!

Here's how I drove my Jeep for a week:

http://farm3.static.flickr.com/2155/2493785460_4403d62068_o.jpg

Get the sand out of your vagina!

I can't even describe how much distaste I have for your Jeep! It's just not worth the effort to get into details (because it's as silly as the service advisor acknowledging another customer while I make ridiculous demands) right now.

Lmfao...................... What makes you think they are ever going to replace peeling cheap leather seats when you have 36,000 miles? Are you crazy?


I have 32,000 miles.......Uhm...what happened to bumper to bumper? And I have driven many other cars with many more miles and the leather may be wrinkled...but not peeling...

I have 32,000 miles.......Uhm...what happened to bumper to bumper? And I have driven many other cars with many more miles and the leather may be wrinkled...but not peeling...

If this were the 90s your theme song would be "Red, Red Whine."

I have 32,000 miles.......Uhm...what happened to bumper to bumper? And I have driven many other cars with many more miles and the leather may be wrinkled...but not peeling...

You have an almost 2 year-old car with 32-freaking-thousand miles on it that you bought USED and you're crying about some paint defects and a worn seat?! DUUUUUUDE :boohoo::boohoo::boohoo::boohoo::boohoo::boohoo:

My car has 6K is an 08 that I purchased less then a year ago, and I don't obsess with it that much! You with twice the age of mine and 4 times the miles (close to the end of your warranty) are sitting here freaking out about that?! It's a car! It's going to wear when you drive it!

Stealerships suck, but so do customers like you!

:fight::popblood:

Nice to see you around, I remember you from the Z06Vette site.

To the OP:

I totally agree with you, dealers suck, seats wear, Jeeps are not the best made cars in the world, and Jeep dealerships aren't known for awesome service.

I love my SRT8, but to me it is a Jeep first and foremost. The squeaks, rattles, and wear on the d-side seat are not something I am paying any mind to. Then again, my Jeep has been hit by a honda civic, a nyc taxi, and survives the valet garage guys daily (who love my jeep), it has even ferried me down tdy at Nat'l Foreign Affairs Training Center in DC. It's a Jeep, it's a tank, don't be a nancyboy here!

Your expectations are totally unrealistic and you are setting yourself up for failure! Just because you have a warranty doesn't mean you have to use it. I, for one, would rather use my local guy to fix my Jeep then ever deal with the service droids unless absolutely nesc. Dealers just plain suck, period.

You, my friend, need to learn to pick your battles. The things you are complaining about are just minor. I drive my Jeep around with a bent rim (getting fixed now) and I just put it out of my mind. This Jeep still spanks most things on the road, and I actually am a little bummed I have to drive my C6 Z06 this week while it is in the body shop getting fixed.

Life is short, chose your battles wisely.

-N

PS - Beat Army!

Wrong NDM...I have never been to the vette site......

I am stunned....I cannot believe so many people think that by asking Jeep to cover things that are well within the warranty, I am being unrealistic. Its my hard earned money. Should I have payed for the Rotors? How about the Paint? oh and lets not forget about the loose or missing nuts and bolts....

WHAT PLANET DO YOU GUYS LIVE ON?

I am not choosing to battle anyone, I am simply asking them to uphold their end of my warranty...WTF?

I have created a new thread so that we discuss this is a mature fashion.

You have an almost 2 year-old car with 32-freaking-thousand miles on it that you bought USED and you're crying about some paint defects and a worn seat?! DUUUUUUDE :boohoo::boohoo::boohoo::boohoo::boohoo::boohoo:

My car has 6K is an 08 that I purchased less then a year ago, and I don't obsess with it that much! You with twice the age of mine and 4 times the miles (close to the end of your warranty) are sitting here freaking out about that?! It's a car! It's going to wear when you drive it!

Stealerships suck, but so do customers like you!

Correction...I complained about the paint at about 7-8k miles.....When I got back from picking it up from AZ it had about 6k miles....I took it back 3 times, with the same results....they blew smoke up my @ss and never got back to me......


The seat, Well You would have to see them to understand.....

You my friend have the amount of miles I had when I still loved it..........Talk to me in a few thousand miles....

If you were an animal on the African plains, you would be a Whineoceros.

I can't even describe how much distaste I have for your Jeep! It's just not worth the effort to get into details (because it's as silly as the service advisor acknowledging another customer while I make ridiculous demands) right now.

No..,....Imagine a doctor, doing open heart surgery on you....but some lady comes in to get breast implants and he leaves you there on the table with your guts exposed....Not to mention there were 3 other service reps right there sitting on their @sses.......

Sorry to expect more.....How could I.





Get the sand out of your vagina!

Sorry about that....I was thinking about something else and forgot to flush that out.....

If you were a pure bred sporting dog, you would be a Whinearaner

If you were an animal on the African plains, you would be a Whineoceros.

Thank you.....I guess you got me there huh...:boohoo:

I have created a new thread so that we discuss this is a mature fashion.


I put in my vote....

Yeah this thread is getting redundant.... NDM just sell it man and get something really expensive and nice, that way you'll feel more important at the dealership. Don't go with Chrysler... Caddy, Lexus, Benz, Bimmer, Porsch, etc...

Yeah this thread is getting redundant.... NDM just sell it man and get something really expensive and nice, that way you'll feel more important at the dealership. Don't go with Chrysler... Caddy, Lexus, Benz, Bimmer, Porsch, etc...

I can see the ad on autotrader now. Beautiful 2007 Gc SRT. Shifts smooth. Paint is like a mirror. Normal wear and tear on sport leather seats...

Wrong NDM...I have never been to the vette site......

I was talking to Navy who posted sound advice.


I am stunned....I cannot believe so many people think that by asking Jeep to cover things that are well within the warranty, I am being unrealistic. Its my hard earned money. Should I have payed for the Rotors? How about the Paint? oh and lets not forget about the loose or missing nuts and bolts....

WHAT PLANET DO YOU GUYS LIVE ON?

I am not choosing to battle anyone, I am simply asking them to uphold their end of my warranty...WTF?

Worn out rotors, paint and leather are not warranty items! They are wear and tear! Listen, my brand new 08 that I bought NEW has cracks on the driverseat! I'm not going to bother even bringing it to my dealership for this! Even if they did replace it, it would just happen again. This is not a factory-defect, they just use cheaper material that does not last! As for the paint and the rotors: come on, you can't be serious? Rotors warp and you have THIRTY-TWO THOUSAND MILES!!

This is like going into a McDonald's and complaining about your burger being undercooked. Good luck with that.

You are not asking the dealer to warrant defective parts, you asking them to return the car to new. A car, I might add, that has 32,000 miles! The dealership might have treated you like an ass, but you're demands are completely out of touch with reality.

If you want to repaint the car, pay for it out of your pocket. I'm getting my nose repainted as we speak. The insurance is paying for the rear bumper, and I'm paying for the front out of pocket. Could I have tried and get the insurance to cover the front to? Probablly, but it would have meant lying and spending more time -- not worth the $400 it's going to cost me.

It sounds to me that your warranty is about to run out and you decided to do a hail mary and see what you can get Chrysler to repair before it expires. It was a nice try, but you got caught, now take your lumps like an adult and move on.

Yeah this thread is getting redundant.... NDM just sell it man and get something really expensive and nice, that way you'll feel more important at the dealership. Don't go with Chrysler... Caddy, Lexus, Benz, Bimmer, Porsch, etc...


Your opinion does not count.....You modified yours JUST A LITTLE....so you might have voided your warranty......:D:D:D


I think I saw something here with pics of your MILD Modifications

YEAH....You are right...This post is outta control.....Sure was fun though...

Moderators...feel free to close...

YEAH....You are right...This post is outta control.....Sure was fun though...

Moderators...feel free to close...

All you had to do was NOT post in the first place. Instead you decided to open this can of worms. I hope everyone here understands that you were just trying to slip in a few action items before your odometer hit 36K and the warranty ran out. A warranty is not a blank check for an owner to keep their car pristine, it is meant to address defects and failures. You're treating items that fall into a gray area (at best) as if they are the equivalent of a catastrophic driveline failure.

We have all been there: trying to get a few small annoying things fixed before the warranty on a car runs out. I'm sure the dealer saw right through you and figured you weren't worth their time. Harsh, but it's the reality of the situation.

As for buying a PCar or any other luxury brand -- this isn't about the brand, it's about reality. All cars will wear and tear and get scuffed, scratched, and have items wear out. This is normal. You need to approach auto ownership with a more realistic expectation. If you want a car to remain pristine, put in a 0 humidity bubble and never drive it.

I was talking to Navy who posted sound advice.




Worn out rotors, paint and leather are not warranty items! They are wear and tear! Listen, my brand new 08 that I bought NEW has cracks on the driverseat! I'm not going to bother even bringing it to my dealership for this! Even if they did replace it, it would just happen again. This is not a factory-defect, they just use cheaper material that does not last! As for the paint and the rotors: come on, you can't be serious? Rotors warp and you have THIRTY-TWO THOUSAND MILES!!

This is like going into a McDonald's and complaining about your burger being undercooked. Good luck with that.

You are not asking the dealer to warrant defective parts, you asking them to return the car to new. A car, I might add, that has 32,000 miles! The dealership might have treated you like an ass, but you're demands are completely out of touch with reality.

If you want to repaint the car, pay for it out of your pocket. I'm getting my nose repainted as we speak. The insurance is paying for the rear bumper, and I'm paying for the front out of pocket. Could I have tried and get the insurance to cover the front to? Probablly, but it would have meant lying and spending more time -- not worth the $400 it's going to cost me.

It sounds to me that your warranty is about to run out and you decided to do a hail mary and see what you can get Chrysler to repair before it expires. It was a nice try, but you got caught, now take your lumps like an adult and move on.


HELLO DOOFUS.....

I had 7000 miles when the paint started to flake off......that is not covered?

....I dont want anything from chrysler.....

You must have tons of money, I hope your motor quits too...then you replace it.....
Then your fricken whole paintjob flakes off at 10,000 miles......Big money grips...you pay for it....

I am not an idiot.....

All you had to do was NOT post in the first place. Instead you decided to open this can of worms. I hope everyone here understands that you were just trying to slip in a few action items before your odometer hit 36K and the warranty ran out. A warranty is not a blank check for an owner to keep their car pristine, it is meant to address defects and failures. You're treating items that fall into a gray area (at best) as if they are the equivalent of a catastrophic driveline failure.

We have all been there: trying to get a few small annoying things fixed before the warranty on a car runs out. I'm sure the dealer saw right through you and figured you weren't worth their time. Harsh, but it's the reality of the situation.

As for buying a PCar or any other luxury brand -- this isn't about the brand, it's about reality. All cars will wear and tear and get scuffed, scratched, and have items wear out. This is normal. You need to approach auto ownership with a more realistic expectation. If you want a car to remain pristine, put in a 0 humidity bubble and never drive it.



You are an idiot.......Nice 63 posts.....I remember those days...and

Mods....Lets remove the problem section...we all have no right to post them...


Sorry NAVY...Not I am done.

HELLO DOOFUS.....

I had 7000 miles when the paint started to flake off......that is not covered?

....I dont want anything from chrysler.....

You must have tons of money, I hope your motor quits too...then you replace it.....
Then your fricken whole paintjob flakes off at 10,000 miles......Big money grips...you pay for it....

I am not an idiot.....


Sorry NAVY...Not I am done.

You had 7K miles and then drove 25K miles and now you want them to do what? Repaint the whole car? You should've dealt with the issue at 7K miles and fought like hell to get it resolved, you can't wait a year and some 20K+ miles later to bring up the "oh that issue I brought up a while back, yah, I want it fixed." And why wait till now to deal with it? Oh right, your warranty is about to expire so why not just give them a laundry list of things you want fixed? They looked at you, and then your 32K+ USED Jeep and said "f u." Pwned.

If my motor blows up tomorrow, you'd better believe I will fight tooth and nail for Chrysler to replace it! However, a blown up motor in an 8 month old car with SIX THOUSAND MILES is not the same as peeling paint and cracked leather on a TWO YEAR OLD CAR WITH THIRTY-TWO THOUSAND MILES!!!

Sir,

I can understand your frustration with the dealer. I have had my fair share of problems with them and chryslers customer care. Despite all that I will buy anything else but a Jeep because I love the way they drive, handle, and I love the fun factor everytime I drive it. There have been times that I have said it is time to replace the Jeep but when I look at my options, Ford- no, German Brands- No in the shop just as much, if not more. GM, family has had really bad vehicles from them. Then I realize that if I get away from the Jeep, I am going to miss it and get another one. If you are sick of the Jeep and dont want to deal with it, its your right. If you want to keep it, go to Champion. I would rather drive the extra miles and get great service from a dealer. Think of it this way if the new dealer fixes everything, you wont be going there as much, just for regular service and maybe your love for the Jeep will come back. All I am saying is think about your options before you do anything.

TCB

-Joe

You are an idiot.......Nice 63 posts.....I remember those days...and

Mods....Lets remove the problem section...we all have no right to post them...


Sorry NAVY...Not I am done.

Since you edited your post, allow me to retort.

First off, you are NOT an idiot. I never said you were. What I am saying is you tried to pull a fast one before you warranty expired and you got caught, period. That does not make you an idiot, it does make your morals and values questionable. But I am not here to judge you, but I will tell you that your the result of your query with the dealer was NOT unreasonable based on your situation (32K mile Jeep and a warranty about to expire).

You would be better served realizing that you drove the Jeep for 25K miles and enjoyed them immensely. To pay out-of-pocket for some paint work and a cracked leather seat cover is peanuts for 20K miles on a car. Or, you could just live with these things as you have done for the last 25K. Did the cracked leather seat and peeling paint keep you from driving the truck? Obviously not.

To bad you didn't have a good experience with your dealer(s). Mine is at the dealer getting now for a blown radiator and a peeling from bumper. They have been nothing but great and have given me great customer service. I called in today and talked to service manager for about 15 minutes about the truck and he said he check out all fluids and they seemed to be fine and did a whole inspection of the truck to catch anything else that could be wrong. They are taking extra precautions for me. I hope you have a better experience in the future. I would suggest BMW. I've heard nothing but great things about their service.

FYI, my dealer is Laporte Chrysler in Laporte, IN. They are great.

Sir,

I can understand your frustration with the dealer. I have had my fair share of problems with them and chryslers customer care. Despite all that I will buy anything else but a Jeep because I love the way they drive, handle, and I love the fun factor everytime I drive it. There have been times that I have said it is time to replace the Jeep but when I look at my options, Ford- no, German Brands- No in the shop just as much, if not more. GM, family has had really bad vehicles from them. Then I realize that if I get away from the Jeep, I am going to miss it and get another one. If you are sick of the Jeep and dont want to deal with it, its your right. If you want to keep it, go to Champion. I would rather drive the extra miles and get great service from a dealer. Think of it this way if the new dealer fixes everything, you wont be going there as much, just for regular service and maybe your love for the Jeep will come back. All I am saying is think about your options before you do anything.

TCB

-Joe

If anyone repaints his 32,000 mile SRT8 I will personally shave my balls and post the video on youtube.

I drive a good hour on the toll road for good service and it is worth it

I will personally shave my balls and post the video on youtube.

:eek::eek::eek::eek::eek::eek::eek::eek::eek::eek: :eek::eek::eek::eek::eek:


geezz that sounds painful!!

:eek::eek::eek::eek::eek::eek::eek::eek::eek::eek: :eek::eek::eek::eek::eek:


geezz that sounds painful!!

Not nearly as painful as ndm's experience as the dealership today. He obviously suffered some severe mental anguish. Oh the humiliation of having a used 32K mile Jeep denied warranty service for worn leather!

If anyone repaints his 32,000 mile SRT8 I will personally shave my balls and post the video on youtube.

Holy Sh%t, I hope NO ONE repaints his Jeep!!!!

I got my 08 new last week and the leather was 'wrinkled'. The dealer is looking into this for me. IF they do not repair/replace it, I would be pissed. But then, my car is new so I am hoping they don't tell me to go to hell.

Oh jeeze, there goes about five mind numbing minutes I will never get back.

I got to say, I called this way back at #70 of your other “woe is me”,” I’m such a victim, ouweee my va-jayjay hurts” thread called “I may be nutz”, you remember the first of three of these gripping novels of your social, and civil rights struggles with the devil dealerships.


Sorry, not trying to be a jerk but, I have to say it.

After reading this post and your similar themed posts in the “next pres” thread, I have to say don’t sell/trade your srt8.
You my friend seem to be one of those “woe is me” kind of guys, you get stuck on name calling (gay, porch monkey, etc), you complain about your poor financial state in one thread but say “I am by no means struggling to pay for the jeep, I am not poor” in another.

Just my two cents and again I am not trying to hurt you in any way, but maybe it is time for some serious introspect, or self inventory, I think you would be someone that would be victimized by any dealer of any automaker in this country in your present psychodynamic state.

Good luck with it all.

You are a crybaby dude, I am sure you get victimized everyday by every living thing you come in contact with.
Please just stop posting this mind numbing dribble about how you suffer, but I warn you sir, don’t sell your GCSRT because mankind does not manufacture a automobile that will live up to your standards, nor will mankind ever kiss your ass well enough, especially in YOUR PRESENT PSYCHODYNAMIC STATE!

P.S. BRID, if he was a writer, he would write books with no whine or reason.

Since you edited your post, allow me to retort.

First off, you are NOT an idiot. I never said you were. What I am saying is you tried to pull a fast one before you warranty expired and you got caught, period. That does not make you an idiot, it does make your morals and values questionable. But I am not here to judge you, but I will tell you that your the result of your query with the dealer was NOT unreasonable based on your situation (32K mile Jeep and a warranty about to expire).

You would be better served realizing that you drove the Jeep for 25K miles and enjoyed them immensely. To pay out-of-pocket for some paint work and a cracked leather seat cover is peanuts for 20K miles on a car. Or, you could just live with these things as you have done for the last 25K. Did the cracked leather seat and peeling paint keep you from driving the truck? Obviously not.


Maybe I should buy this hybrid GCSRT that you posted about....Since you had already decided to trade the Jeep in. See, I bought mine to keep...Thats where the disconnect comes in. You got yours with the intention to trade it in before the warranty runs out. And get a hybrid SUV afterwards.......:eek::lol:

in a word: yes.

I had the chance to meet up with some gm testers who are driving the hybrid tahoes around manhattan for 8 hrs a day. Long story short: they are averaging 18 mpg in NYC rushhour traffic. This is quite impressive for a fullsize truck. The ride is smooth and in electric mode quiet with no shake or vibe, all while offering the full benefits and luxury of a fullsize SUV.

I am thoroughly enjoying my jeep, but it is frankly an absurd truck. I believe for a company to be able to sell a 10mpg truck and for me to buy one is far from responsible. There is no doubt that fed law should be regulating fleet standards (which should be north of 40mpg), and consumers should be encouraged to buy alternative and hybrid vehicles. We all love our Jeeps, but we should also be doing are part to be responsible consumers and environentally conscious citizens. Unfortunately, a hemi powered awd 6k jeep fails both.

As such I have already decided in 1-2 years time (I bought the gc after owning a brand new acura for 11 months) to trade in the gc for a gm hybrid truck.

Finally, it should be noted that the hybrid technology being deployed by gm was developed in conjunction with Chrysler - so you WILL see it in the Chrysler line-up.

Let's all be honest: reducing our fossil fuel consumption and green house gas production is a good thing.

-N

Maybe I should buy this hybrid GCSRT that you posted about....Since you had already decided to trade the Jeep in. See, I bought mine to keep...Thats where the disconnect comes in. You got yours with the intention to trade it in before the warranty runs out. And get a hybrid SUV afterwards.......:eek::lol:

Yes, I don't keep cars long an opt to dump them before the warranty runs out. So what?

Your assumption that you're keeping your jeep "forever" (odd since you want to dump it after "awful" treatment) somehow entitles you to extra special super secret care? Get over it, you have a 32K mile Jeep with paint chips and a worn seat! My goodness the sky is falling! You drove the Jeep for TWENTY-FIVE THOUSAND miles! It obviously was not a major concern to you until you realized your warranty was up!! Hey get as much as you can covered under warranty, more power to you. But don't come crying like you are a victim when a dealership sees right through your ploy.

OOh I'm buying a hybrid truck! Ooh no! My manliness must be in question! I'll tell you what though: I will never buy a USED truck, drive it for 25K miles and then whine about a cracked pseudo-leather seat in said truck. Be a man, grow a set.

Why don't admit you just wanted to get a freebe from Chrysler? Figured you'd get the truck brought back as close to new as you could so that you could sell it for a little more $$. You got caught, plain and simple.

PWNT

Oh jeeze, there goes about five mind numbing minutes I will never get back.

I got to say, I called this way back at #70 of your other “woe is me”,” I’m such a victim, ouweee my va-jayjay hurts” thread called “I may be nutz”, you remember the first of three of these gripping novels of your social, and civil rights struggles with the devil dealerships.




You are a crybaby dude, I am sure you get victimized everyday by every living thing you come in contact with.
Please just stop posting this mind numbing dribble about how you suffer, but I warn you sir, don’t sell your GCSRT because mankind does not manufacture a automobile that will live up to your standards, nor will mankind ever kiss your ass well enough, especially in YOUR PRESENT PSYCHODYNAMIC STATE!

P.S. BRID, if he was a writer, he would write books with no whine or reason.


You purchased your jeep a month and a half ago...and you are telling me that I should not ask the dealer to hold up their end. ......Ill check with you after a few thousand miles...:simmadown: Then I will check back with you...

Call me a crybaby all you want......we shall see.

But I work hard for my money. So I like to try to protect the items that I buy. Waste all the cash you want. I suppose you are gonna call me cheap after this......I am truly laughing my @ss off....

Yes, I don't keep cars long an opt to dump them before the warranty runs out. So what?

Your assumption that you're keeping your jeep "forever" (odd since you want to dump it after "awful" treatment) somehow entitles you to extra special super secret care? Get over it, you have a 32K mile Jeep with paint chips and a worn seat! My goodness the sky is falling! You drove the Jeep for TWENTY-FIVE THOUSAND miles! It obviously was not a major concern to you until you realized your warranty was up!! Hey get as much as you can covered under warranty, more power to you. But don't come crying like you are a victim when a dealership sees right through your ploy.

OOh I'm buying a hybrid truck! Ooh no! My manliness must be in question! I'll tell you what though: I will never buy a USED truck, drive it for 25K miles and then whine about a cracked pseudo-leather seat in said truck. Be a man, grow a set.

Why don't admit you just wanted to get a freebe from Chrysler? Figured you'd get the truck brought back as close to new as you could so that you could sell it for a little more $$. You got caught, plain and simple.

PWNT


Yep...you caught me.....I should be ashamed of myself.....Thank you for straightening me out. You are very good at that investigation stuff. I wish you had been here 25,000 miles ago so you could bust me then.

Thank you....truly...

I got my 08 new last week and the leather was 'wrinkled'. The dealer is looking into this for me. IF they do not repair/replace it, I would be pissed. But then, my car is new so I am hoping they don't tell me to go to hell.

And if they do, and you complain, you will be labeled a crybaby like me....
because you are being unrealistic.

To bad you didn't have a good experience with your dealer(s). Mine is at the dealer getting now for a blown radiator and a peeling from bumper. They have been nothing but great and have given me great customer service. I called in today and talked to service manager for about 15 minutes about the truck and he said he check out all fluids and they seemed to be fine and did a whole inspection of the truck to catch anything else that could be wrong. They are taking extra precautions for me. I hope you have a better experience in the future. I would suggest BMW. I've heard nothing but great things about their service.

FYI, my dealer is Laporte Chrysler in Laporte, IN. They are great.

Thanks. I had really good luck with all my cars in the past. Chevy, GMC, Pontiac, Ford, Nissan, Mercedes, Honda,.....all of them treated me very nicely. This is my 2nd jeep, but the first was an old 76 Wrangler that was a toy car.

Please spread the word about this dealer that is doing you good. Don's dealership is like 40 miles, but it takes between 1:15 to 1:45 minutes to get there with the traffic.... Im probably gonna buy a G8 gt.....I had great service from GM.

You purchased your jeep a month and a half ago...and you are telling me that I should not ask the dealer to hold up their end. ......Ill check with you after a few thousand miles...:simmadown: Then I will check back with you...

Call me a crybaby all you want......we shall see.

But I work hard for my money. So I like to try to protect the items that I buy. Waste all the cash you want. I suppose you are gonna call me cheap after this......I am truly laughing my @ss off....

Do you understand the simple concept that an 07 or 06 Jeep SRT8 with 32,000 miles is going to show signs of wear and tear? You, of course, also realize that your warranty will end at 36,000 miles? A warranty is meant to protect the consumer from manufacturer/factory defects or failures, not to replace worn items over the course of ownership.

Mileage has everything to do with this, as does a dealers subjective oppinion on your request. For your part, you can go to another dealership and try your luck with them. You needn't let the current decision stop you as your warranty is still good (at least till you hit 36K).

However, your car is a high mileage one and you are requesting warranty of items that most *reasonable* dealer****s would say fall under wear and tear, and lest you have a good relationship with them, will probablly not be willing to fight Chrysler for. Furthermore, if you were genuinely concerned about your claims 25,000 miles ago, I would have not driven the truck till the issue was resolved at that time. Driving the truck for 25,000 miles and then bringing it back when it's at the end of it's warranty coverage only sets of alarm bells to a dealer, and they are less likely to want to deal with you (this is especially compounded if you have no relationship with them).

Your car with 32,000 miles is not the same as SilverBullet who has only recently purchased his car and has a fraction of the miles you have. Clearly, the newer the car and the lower the miles, the more reasonable it is to expect warranty coverage of items that fall under wear and tear. Frankly, I am surprised you are not trying to get the dealership to warranty your tires so you can get a new set.

You are not cheap, you're just sleazy. But that's not the worse part: you're actually not good at being sleazy! If you had gone about this differently you probablly could have gotten these items addressed.

Im probably gonna buy a G8 gt.....I had great service from GM.

FYI...GM leather cracks too! You may want to buy seat covers and make sure you constantly treat it to keep it from cracking.

As for the service, my top-of-the-line Z06 has gotten pretty poor service from several stealerships.

good luck with your next purchase, you sound like a person who has issues. respect is a two way street, it is earned not bought.

i think you should buy a lexus, they will kiss your ass....

Do you understand the simple concept that an 07 or 06 Jeep SRT8 with 32,000 miles is going to show signs of wear and tear? You, of course, also realize that your warranty will end at 36,000 miles? A warranty is meant to protect the consumer from manufacturer/factory defects or failures, not to replace worn items over the course of ownership.

Mileage has everything to do with this, as does a dealers subjective oppinion on your request. For your part, you can go to another dealership and try your luck with them. You needn't let the current decision stop you as your warranty is still good (at least till you hit 36K).

However, your car is a high mileage one and you are requesting warranty of items that most *reasonable* dealer****s would say fall under wear and tear, and lest you have a good relationship with them, will probablly not be willing to fight Chrysler for. Furthermore, if you were genuinely concerned about your claims 25,000 miles ago, I would have not driven the truck till the issue was resolved at that time. Driving the truck for 25,000 miles and then bringing it back when it's at the end of it's warranty coverage only sets of alarm bells to a dealer, and they are less likely to want to deal with you (this is especially compounded if you have no relationship with them).

Your car with 32,000 miles is not the same as SilverBullet who has only recently purchased his car and has a fraction of the miles you have. Clearly, the newer the car and the lower the miles, the more reasonable it is to expect warranty coverage of items that fall under wear and tear. Frankly, I am surprised you are not trying to get the dealership to warranty your tires so you can get a new set.

You are not cheap, you're just sleazy. But that's not the worse part: you're actually not good at being sleazy! If you had gone about this differently you probablly could have gotten these items addressed.

Yup...You caught me...I am sleazy...and not good at it.

But you are obviously an idiot......

Let me re-explain....I reported these problems long time ago....at about 7k...

Wait, Why do I bother with dumb@sses like you?
Go shave your ballz on youtube or something...Have a nice day....big guy. Good luck with your Jeep.

Yup...You caught me...I am sleazy...and not good at it.

But you are obviously an idiot......


If you say so it must be true...

Let me re-explain....I reported these problems long time ago....at about 7k...


So why drive it an additional 25K miles before they fixed them? You could've saved yourself alot of grief by fighting them when your truck had 7K on its clock. Clearly the problems weren't that much of a concern to you then, so why are they now?

Please keep going, it's fun to see your lame attempts to talk yourself out of this.

QUOTE=Nabbs;187079]If you say so it must be true...



So why drive it an additional 25K miles before they fixed them? You could've saved yourself alot of grief by fighting them when your truck had 7K on its clock. Clearly the problems weren't that much of a concern to you then, so why are they now?

Please keep going, it's fun to see your lame attempts to talk yourself out of this.[/QUOTE]


:D:boohoo::D:boohoo::D:boohoo::D:boohoo::boohoo::D :boohoo::D:cool::cool::cool:

If you say so it must be true...



So why drive it an additional 25K miles before they fixed them? You could've saved yourself alot of grief by fighting them when your truck had 7K on its clock. Clearly the problems weren't that much of a concern to you then, so why are they now?

Please keep going, it's fun to see your lame attempts to talk yourself out of this.

how many miles do you have Nabby?

So guys, You have been great, the jeep has been fun, But it's time for me to move on.

So move on! You can have the same issue with any brand.... I have owned GM, Nissan, Honda, Jeep... they are all the same! You obviously have issues with Jeep so do as you say and MOVE ON! and good luck!

Like somone else said buy a Lexus their service is second to none.

The question is, why did you drive 1750 to Phoenix to buy this jeep? Did you not look it over? Why did you buy it? You are saying it had the problems then. The Jeep dealers will not fix wear and tear items...heck, they do not even want to fix real warranty items on a new truck. All seats get wrinkled and some crack, chip, whatever. You should have just taken a cab to the Airport and flew home. If you want great service, buy a BMW, Porsche, Mercedes, or Infiniti at Motorwerks of Barrington. They will provide a loaner, starbucks, and Donuts, as well as a Plasma TV and leather Chairs in the Service Dept. You can make a day of the experience.......

how many miles do you have Nabby?

6K miles on my truck, and the driverside seat bolster has cracks in the leather. I'm not even going to bother going to the dealer to try and get them to replace it. Hell my 8K mile Z06 has it to! You think I'm gonna fight GM on that one? Even if they do replace it will happen again, and I don't feel like fighting a battle for such an insignificant cosmetic thing. If the motor, transfer case, or some functional driveline-critical thing was not working right, I would fight that battle.

For you to sweat a 32K mile truck with cracks in the leather is just absurd. Pay for it out of your pocket if you care that much. Otherwise, is the seat not just as comfortable if it didn't have cracks in it?

The question is, why did you drive 1750 to Phoenix to buy this jeep? Did you not look it over? Why did you buy it? You are saying it had the problems then. The Jeep dealers will not fix wear and tear items...heck, they do not even want to fix real warranty items on a new truck. All seats get wrinkled and some crack, chip, whatever. You should have just taken a cab to the Airport and flew home. If you want great service, buy a BMW, Porsche, Mercedes, or Infiniti at Motorwerks of Barrington. They will provide a loaner, starbucks, and Donuts, as well as a Plasma TV and leather Chairs in the Service Dept. You can make a day of the experience.......


The Jeep was perfect when I picked it up. As most cars seem when you buy them. I drove it back home and had it for about a month before I started noticing things. Just like anything, you become really aquainted with something after owning it for a while. I know that all seats crack. I have owned other cars with the "Normal" cracks. I am saying that it is not like that. It is more like the leather is peeling like an old sticker will do after exposure to the elements. I would not have purchased this jeep if there had been anything wrong with it upon inspection.

When something seemed weird, I searched this site to see if anyone else was having the problem. Then if it seemed like it was a reasonable gripe, I asked the dealer about it. And everything was "Normal".

I know all cars have their problems. I do not deny that. But Jeep is better at telling you that the problem is normal than the others.

That's fine though. I cannot convince the ones that think i do not have a reasonable gripe. I will not waste your time anymore with my unreasonable claims. But it seems like many of you are basically telling me that I bought into the jeep...and I should have known that it was junk.

I guess the problem is not a problem until it is yours huh.

6K miles on my truck, and the driverside seat bolster has cracks in the leather. I'm not even going to bother going to the dealer to try and get them to replace it. Hell my 8K mile Z06 has it to! You think I'm gonna fight GM on that one? Even if they do replace it will happen again, and I don't feel like fighting a battle for such an insignificant cosmetic thing. If the motor, transfer case, or some functional driveline-critical thing was not working right, I would fight that battle.

For you to sweat a 32K mile truck with cracks in the leather is just absurd. Pay for it out of your pocket if you care that much. Otherwise, is the seat not just as comfortable if it didn't have cracks in it?


Leather cracking is always an issue on american cars! I am 270 lbs and luckily my GM has 14K miles with no sign of wear! But I use leather conditioner on it alsomt every other week expecially in the summer.

6K miles on my truck, and the driverside seat bolster has cracks in the leather. I'm not even going to bother going to the dealer to try and get them to replace it. Hell my 8K mile Z06 has it to! You think I'm gonna fight GM on that one? Even if they do replace it will happen again, and I don't feel like fighting a battle for such an insignificant cosmetic thing. If the motor, transfer case, or some functional driveline-critical thing was not working right, I would fight that battle.

For you to sweat a 32K mile truck with cracks in the leather is just absurd. Pay for it out of your pocket if you care that much. Otherwise, is the seat not just as comfortable if it didn't have cracks in it?

Thank you. 6k huh....

I guess you are right. I wont sweat the small stuff...Paint at 6k, transfer case at 6k, replaced driveshaft, rotors at 7k, etc.....
Im good now. Just needed to know how many miles you have. Good luck with your business, and your cars.

Thanks for the good debate.

You win...

Using leather conditioner is key for keeping seats from not cracking from the beginning.

Using leather conditioner is key for keeping seats from not cracking from the beginning.

Cracking..... is this the same as the wrinkles that I see? Are wrinkles considered cracks? OR, are cracks actually where the leather is 'cut' through the surface?

Hey ndm, why don't you post pictures so we can see how bad it is.

Hey ndm, why don't you post pictures so we can see how bad it is.

I could do that...... gotta do it after work though....

In the meantime....

My definition of leather wear is what looks like cracking but is not all the way through. Where the worn area is still the same color as the leather but just worn.....

My definition of cracking is when you can actually see the backing behind the fake leather from the front.....inside the said "normal wear cracks" you see white spots where it has delaminated. The only real comparison I have it cheap Vinyl seats in public places. when you see the vinyl actually crack and the white stuffing shows through.....just not quite as bad..

Dont worry, some of you will see it soon enough. Give it some time and some miles, many of you will see it. Some wont. For those that do, Nabby boy seems to think that it is your fault and you should pay to replace it....

I guess I am lucky to experience it before it goes down as a common problem with these Jeeps....so the dealer wont be looking for it when I trade it in. Oh, wait, Nabby boy, I guess I should tell the appraiser about it because its the "non sleazy" thing to do......but why? Jeep says it is just normal wear and tear.......

Oh.... and I use leather conditioner. But Im sure you guys will blame the cracking on that too, huh....


This is not directed at you JEEPSRT, just posting a reply.....

Cracking..... is this the same as the wrinkles that I see? Are wrinkles considered cracks? OR, are cracks actually where the leather is 'cut' through the surface?

Correct....my leather is cut through the surface......


But as always, That is normal right....stay tuned for pics.....

Oh yeah, My mother in law has an older jeep grand cherokee with leather and like 80,000 miles....I compared mine to hers......

hers is worn.....mine is cracked...

:crbaby::crbaby::crbaby: this is the problem with your kind, you have all of this sense of entitlement. when you have the same struggles in life as everyone else on earth, you cry victum. you are pathetic sir, you will not ever be happy.:boohoo:

Some people are never happy but then again some cars are just lemons....

I dont understand with 6K miles how your is so much worse than everone elses??

:crbaby::crbaby::crbaby: this is the problem with your kind, you have all of this sense of entitlement. when you have the same struggles in life as everyone else on earth, you cry victum. you are pathetic sir, you will not ever be happy.:boohoo:


My kind huh.....Blow me....that will make me happy. Then eat $hit.

can't expect anyone to care when you don't even bother to detail what happened

ndm

How many different dealerships did you take the Jeep to?

Some people are never happy but then again some cars are just lemons....

I dont understand with 6K miles how your is so much worse than everone elses??

Read above....I have 32k and I started to notify the dealers at 6k....I had minor things that were wrong..so I let it go...time went on and things started getting worse. Sorry I actually use this jeep for work so I cannot just stop going to work until Chrysler gets back to me. At a certain point I decided to just try to try to change dealers...

If I could have stopped time and taken care of things right then I would have....

can't expect anyone to care when you don't even bother to detail what happened


Thanks for joining.....why dont you try reading above first before posting....I included details long ago.

Still a tough crowd I see!!

ndm

How many different dealerships did you take the Jeep to?

4....Champion was the only one that would test it out. They actually test drove the jeep...and I left it with them for like a week. They changed the Rotors, driveshaft, pads, checked one of the noises that it has and flashed the jeep. The tech was not sure that things would be fixed but told me to come back if the symptoms come back.

Oh they did the fluids too...


I have no complaints about Champion...

Still a tough crowd I see!!

Yeah....tough crowd.....

Like I said, give a few thousand miles...I will not be the only one.

but it sounds to me like you'd be a lot happier if you just sold it - then get the G8, but wait for the GXP - that'll be a beast!

so I let it go...

your the one that needs to let it go! you must be an as5hole to the dealership! I bet your one of those guys who thinks he is special and acts like he is Bill Gates when you walks into the dealership! I drive 50K + miles a year and have owned 10+ cars in the last 6 years and have never had these problems but I have seen people like you at the dealership and trust me the service people love to see you leave with your panties in a knot! where us nice guys get awesome service because we treat the service people like humans not servants!

but it sounds to me like you'd be a lot happier if you just sold it - then get the G8, but wait for the GXP - that'll be a beast!


The GXP is going to be rediculous.....I hope the orange and grey color that they show in the mags are the ones that will be sold....

Probably have to wait for a while for the GXP since everyone in the universe will want one.

your the one that needs to let it go! you must be an as5hole to the dealership! I bet your one of those guys who thinks he is special and acts like he is Bill Gates when you walks into the dealership! I drive 50K + miles a year and have owned 10+ cars in the last 6 years and have never had these problems but I have seen people like you at the dealership and trust me the service people love to see you leave with your panties in a knot! where us nice guys get awesome service because we treat the service people like humans not servants!



Whatever man. I am a really nice guy. I treat people with respect. I have been nothing but nice to the dealers.

You guys can assume you know who I am all you want. I really do not care. But the fact of the matter is that, I think that I would have gotten better results If I had gone in there and acted like a rich guy like you guys do. All big and bad. But no, I acted like a nice guy and got what many nice guys do. Screwed. I have met a couple people on this forum including Don at Champion. I am quite far from being an @sshole. I give people too many chances and probably expect the best out of people too much.

In the last 6 years I have had 3 cars that I drive and 2 cars that my wife drives. She went from an SUV to a car.

For me..the only reason for the car before this is because my last car was totalled in an accident. Lady on cell phone ran the stopsign and Tboned me at like 40mph....I could have sued like everyone else does...but no,I am a nice guy.

The one before that was stolen after. But I was really happy with it and the service.

Please forgive me for driving my cars and you are incorrect. I drive roughly 25,000 miles a year.... 6000 of it can be contributed to driving to my military base every month..I cannot control that.. I do not think 19000 miles a year is too far from the norm.

A man has to work doesnt he?

Time to let it go...just let it go. Sell the Jeep, and get that new Ponch......there are a lot of nice vehicles out there. Don't buy used, go with new, and meet the dealer service folks before you sign and drive. Best of luck.

Time to let it go...just let it go. Sell the Jeep, and get that new Ponch......there are a lot of nice vehicles out there. Don't buy used, go with new, and meet the dealer service folks before you sign and drive. Best of luck.

Thank you...I will post post pics when/if I get it....

Cya

What he just said.

Time to let it go...just let it go. Sell the Jeep, and get that new Ponch......there are a lot of nice vehicles out there. Don't buy used, go with new, and meet the dealer service folks before you sign and drive. Best of luck.

NDM,

I agree that in the interest of your health you should move on to new wheels; letting the Jeep (or whatever brand) service get to you as it has just isn't worth it. I do honestly doubt that Chevy or Pontiac service will be much better.

I have concluded that geography and the related local cost of living has a direct correllation to the dealer service quality problem. I used to live in the Wash D.C. suburbs, high cost of living like Chicago, and over the years had poor/substandard dealer service on many cars, both mainstream like Nissan/Chevy/Dodge and also premium including Infiniti/Mercedes. I always ended up making a stink with management, with varying degress of success, when things got bad, it was no fun but was absolutely necessary at times.

Since moving to North Carolina 2 years ago, I have yet yet to experience bad dealer service here. Honda, Chevy, Jeep, Mercedes, all have been consistently much better. I think it has to do with the lower cost of living here, and the fact that the folks who work at the dealers can live a much better life here vs. the crazy real estate prices and tax rates in other locales.

My local Jeep dealer has been great the few times I have been back for TSB's/oil changes. My Jeep has also been very reliable to date; I guess it is luck of the draw, it has been a very fun truck to own. I still smile every day I drive it although the new Merc C63 is tempting me, but that is another topic...

Lastly, I have owned a couple of problematic/"lemon" cars over the years, and have always cut my losses as in sold/traded them when I got fed up as you are now. I completely understand and sympathize with how you feel.

You might want try CarMax to sell the Jeep without a lot of fuss.

Best of luck, and let us know what you get.

I like the irony of a thread that starts off with "No words can describe my..."

with 12 pages of discussion.

I like the irony of a thread that starts off with "No words can describe my..."

with 12 pages of discussion.

There is nothing ironic about it, 12 pages and people still don't understand what he's complaining about.

Thank you...I will post post pics when/if I get it....

Cya

no dude, don't! we cant take it all over again. we will also have to read the mind numbing dribble about how your new ride's service dept. sucks, or how some a-hole was talking on their phone and t-boned you, or how people call you names, or how the econ. where you live sucks, how you got screwed for being such a nice guy, how we all misunderstand you but don't know you, how your car got stolen, how far you have to drive to work, how you had to wait for the GPX but nobody else did, how some rich guy got your GPX.

aaahh who am I kidding you are not going to get a new car, LOL, no LMFAO.....dude! You don't want a new car (even if you could afford one) you would have to stop your *****ing, your kind are always the victum and are not happy unless you can cry about all of your un-just crimes commited against you.

please stfu and the gfy in the mouth, you and your kind are trully useless to society and this country.

damn man. :eek::eek:

no dude, don't! we cant take it all over again. we will also have to read the mind numbing dribble about how your new ride's service dept. sucks, or how some a-hole was talking on their phone and t-boned you, or how people call you names, or how the econ. where you live sucks, how you got screwed for being such a nice guy, how we all misunderstand you but don't know you, how your car got stolen, how far you have to drive to work, how you had to wait for the GPX but nobody else did, how some rich guy got your GPX.

aaahh who am I kidding you are not going to get a new car, LOL, no LMFAO.....dude! You don't want a new car (even if you could afford one) you would have to stop your *****ing, your kind are always the victum and are not happy unless you can cry about all of your un-just crimes commited against you.

please stfu and the gfy in the mouth, you and your kind are trully useless to society and this country.

Thank you...I will post post pics when/if I get it....

Cya

ARE YOU LOOKING FOR A RELATIONSHIP OR A RIDE?

Yeah...I remember those days too....:mad:...Nobody can say that I did not try to justify this jeep and my treatment over and over again....

Watch for these things...

Rotors...due to factory pads..
paint defects
missing factory parts....parts just falling off..
leaks...
untightened nuts and bolts under the engine
factory tire defects
leather seat cracking...very small peeling areas in the cracks
transfer case noises....
weird tranny/transfer case issues....at certain speeds....

theres more but I am not in the mood to think about them now....But all those problems are "NORMAL" or " NORMAL WEAR AND TEAR".........

BS!!!!




TBSS or G8.....Im thinking the G8.......we will see.



If it's not you being Anal, then use the Lemon Law and get a new one.



Jack

If it's not you being Anal, then use the Lemon Law and get a new one.



Jack

I get the sense that you don't really understand how it works...

I get the sense that you don't really understand how it works...

now now bridam, be gentle on the kid:D