Join Date: Dec 2012
Thanked 2 Times in 1 Post
New owner for 6 hours before first major failure
The first night with the new car, 2130 Mineral Gray, the EVIC went out. So the next day I called the dealer and made an appointment. There were two issues, the EVIC, and a missing trim piece on the interior of the passenger door.
They want to keep the car for a week and a half while they wait for the new EVIC to be shipped.
As if that doesn't suck enough, they won't provide a loaner or even a rental.
I'll wait til after Christmas to deal with it so I can have a car over my vacation. Thankfully I set up most of my options within those first 6 hours of ownership.
This is a major blow after owning a $40,000 Lexus. Wether for major warranty work, or a simple oil change, I always got a nice loaner car from Lexus.
I was hoping my first post would be about how awesome this new SRT8 is. Instead, I need to warn people that when you spend upwards of 60k on a Jeep, you are treated as if you bought a used Avenger.
In January I'll call Chrysler to see what they can do. It just sucks that I need to make a dozen phone calls to get decent service, or be willing to spend $700 for a rental car while my new car is in the shop.